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Fine Dining Server

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Urbana Country Club

2021-12-03 07:38:05

Job location Urbana, Illinois, United States

Job type: fulltime

Job industry: Hospitality & Tourism

Job description

Responsible for providing food and beverage service to Members/Guest ensuring satisfaction, Member retention, and coordinating with the other Club departments.

* Maintaining UCC service standards and expectations
* Responsible for the service of food and beverage to the Members and guests
* Complete and comprehensive knowledge of the menu is mandatory, including daily features and specials that may not be available directly on the menu.
* Accurately execute Member/guest orders and requests in a timely fashion.
* Know Members names and greet them promptly in a manner to provide a warm welcome and making them feel at home.
* Responsible for seeing that daily assignments and side work are completed in their respective areas, to meet Club standards (ie orderly/organized work areas, consistently sanitary work areas, refill/stock containers and supplies, etc.)
* Assist fellow Club Ambassadors, maintaining a team environment and participating as a member of the team.
* Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.
* Responsible for the completion of additional duties as assigned periodically by Club Leadership
* Responsible for possessing clear knowledge of all various liquors, beer and wines available by the Club.
* Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

Requirements

WORK EXPERIENCE: Previous F&B experience preferred

PERFORMANCE STANDARDS: Excellent communication skills and articulate speech. Ability to follow instructions well

WORKING CONDITIONS/ENVIRONMENT: Indoors and in some cases, outdoors

UCC is a drug and alcohol-free workplace.

Benefits

Guaranteed, automatic 20% tip on every order.

UCC is an equal opportunity employer. EOE/Minorities/Females/Veterans/Disabled.

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