Lead Retail Associate

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Job description

Multiple positions available including: Cashier (AM/PM), Overnight Stock Associate, Bakery (AM/PM), Deli Clerk(PM), Produce(AM/PM), Coffee Bar (AM), and Personal Shopper(AM). Position Summary: Responsible for demonstrating a love of food and passion for people that includes incredible Customer Service and performance excellence through department knowledge and technical expertise. As a Cashier, the Cashier promotes and delivers a shopping experience focused on providing customers the level of service to which we have publicly committed by providing efficient service through hands-on knowledge of Front-End activities. The Cashier adheres to organizational procedures, policies and systems including food quality standards and food safety and sanitation guidelines. Essential Job Functions: Demonstrate teamwork to ensure customer satisfaction and pleasant working and shopping environments. Provide friendly and efficient customer service by demonstrating sincerity, patience, and respect in all customer interactions and by thanking customers for their business. Greet customers in a genuine and friendly manner throughout the store and assist them by escorting to products, loading/unloading heavy items and helping them to retrieve out of reach items. Effective communication with customers and respond to questions and request in a timely manner. Operate equipment (e.g., box cutters, knives, slicers, wrappers, scales, processor, fryer, boaster, ovens, compactor, highboy cart, tongs, steamer, food processor, cleaning utensils, shrink wrappers, decorating tube, oven racks, and hot cases) according to company guidelines. Follow basic product handling procedures. Assist with product production, packaging, presentation, rotation, and replenishment. Ensure in-stock position of available product. Maintain working knowledge of all Deli equipment. Gain and demonstrate a high level of operational execution, product skills and process skills Ensure consistent execution of all Deli standard operating procedures (SOPs). Utilize accomplished selling skills in order to secure additional additional sales and use suggestive selling techniques to increase sales of products during sales events. Communicate code dating issues and shrink opportunities and monitor product quality to reduce shrink. Create a product sales plan for each scheduled shift and identify department opportunities during scheduled shifts and create plans for improvement. Plan work duties appropriately during the scheduled shifts to accomplish all assigned tasks. Maintain high cleanliness; clean as you go, inclusive of washing, cleaning, sweeping, mopping. Adhere all local, state and federal laws, and company guidelines; comply with and reinforce all food safety and safety regulations/guidelines/procedures and programs; report all issues and illegal activity, including robbery, theft or fraud. Assist general team members as needed. Physical demands include, but are limited to, walking on uneven ground, turning, standing, reaching stooping/bending, lifting/carrying objects 3 to 60 lbs., and pushing/pulling objects 500 to 1,500 lbs.; occasional lifting/carrying objects more than 60 lbs. and exposure to coolers and freezers. Must be able to perform the essential functions of this position with or without reasonable accommodations. Part time positions available. Positions vary based on hours. We have overnight, mid day, morning and nights all available. ...