Director of Admission and Financial Aid (Admission & Recruitment Leader)

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Job description

Department

KELLEY SCHOOL OF BUSINESS (BL-BUS-IUBLA)

Department Information

This position supports the offices of Kelley Direct Online MBA and MS Programs at the Kelley School of Business. Kelley Direct is the home of top-ranked online graduate business degrees including the online MBA and specialized online M.S. degree programs. Current M.S. degree programs include: finance; strategic management; and business analytics. More information on Kelley Direct can be found here.

The Kelley School of Business at Indiana University is a comprehensive provider of top-tier business education with a full portfolio of undergraduate, graduate, doctoral, and executive programs on campuses in Bloomington and Indianapolis, and online worldwide. The Kelley School has been creating career momentum for 100 years, going from 70 students in 1920 to an enrollment of more than 12,000 students today. Our innovative curriculum is built on personal development, teamwork, and experiential learning with an emphasis on global and social responsibility. Our success is reflected in our reputation among academic peers, our career placement statistics, and the accomplishments of more than 123,000 living alumni around the globe.

Job Summary

Department-Specific Responsibilities:

• Directs and establishes recruiting and admissions goals in consultation with the Executive Director, KD Faculty Chair and the Kelley School Deans.
• Leads the recruiting and admissions team and designs and implements programs and activities to assure enrollment targets are met or exceeded.
• The Director of Admission and Financial Aid for Kelley Direct Programs develops and directs the implementation of policies and procedures for admissions, recruiting, merit-based unit-awarded tuition discounts.
• The Director will coordinate with other Kelley and IU business units/divisions, including the IU Graduate School, the IU Office of Veterans Support Services, the IU Office of International Services, and the IU Offices of the Registrar, Bursar and Student Financial Assistance, to design a seamless admissions funnel for KD prospects and applicants from initial awareness through matriculation.
• Ensures the Kelley Direct scholarship strategy allocates resources appropriately to high-quality applicants as a means for conversion through to matriculation.
• This position collaborates with the Executive Director and Associate Director for Student Engagement to ensure a seamless student hand-off from KD Admissions to KD academic advising professionals.
• Prioritizes training needs, schedules, and resource allocations in collaboration with the Executive Director.

General Responsibilities:

• Provides highest level of operational leadership and coordination of assigned staff members to define admissions and recruitment methodologies and standards; provides direction and guidance on high priority admissions and recruitment projects/initiatives.
• Establishes short-term business plans and long-term operational objectives, including managing project timelines/deliverables and developing resource plans for multi-project/multi-phase admissions and recruitment initiatives.
• Conducts a variety of personnel actions to include, but not limited to hiring, promotion, performance management, and dismissal.
• Manages high level assignments and allocation of admissions and recruitment resources, including negotiating and coordinating initiatives that involve staff in other departments/areas/teams; may coordinate large-scale admissions and recruitment projects with a wide audiences in support of academic initiatives.
• Makes budgetary recommendations/proposals based on resource needs and ensures cost containment.
• Researches and stays up-to-date on new industry admissions and recruitment standards, technologies, policies, and procedures; responsible for the implementation of new protocols/procedures to address business needs.
• Works collaboratively with other admissions and recruitment leaders across departments in recommending standards, best practices, and related policies/procedures.
• Prepares management reports and summaries for senior administration, executive, steering and advisory committees; acts as advisor to executive committees; serves on various university committees, communities of practice, and task forces related to admissions and recruitment.

Qualifications

EDUCATION

Required

• Bachelor's degree in business, public policy, or a related field.

Preferred

• Master's degree.

WORK EXPERIENCE

Required

• 4 years of experience in admissions, enrollment management, higher education student affairs, business, financial aid or a related field.
• 1 year of management experience in a relevant field.

Preferred

• Salesforce CRM or other customer relationship management certification / experience.

Combinations of related education and experience may be considered.

SKILLS

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrated time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Excellent organizational skills.
• Excellent collaboration and team building skills.
• Effectively coaches and delivers constructive feedback.
• Instills commitment to organizational goals.
• Demonstrates excellent judgment and decision making skills.
• Effective conflict management skills.
• Builds and manages effective teams.
• Ability to inspire and develop staff.
• Develops and delivers effective presentations.
• Ability to represent the company with external constituents.
• Commitment to working with people of diverse backgrounds.
• Interprets federal, state, and institutional rules and regulations.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Job Classification

Career Level: Sr. Operational

FLSA: Exempt

Job Function: Student Services

Job Family: Admissions & Recruitment

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Posting Disclaimer

Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

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New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.

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Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

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