Quality Assistant Manager

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Job description

Summary:

The Assistant Manager Quality Assurance-FTZ is responsible for advancing overall compliance and quality in international shipping related aspects of a Foreign Trade Zone (FTZ) registered Distribution Center operation.

Job Duties:

· Establishes procedures for FTZ compliance

· Evaluates daily quality, and overall effectiveness of processes of FTZ operation; organizes and implements improvement actions for compliance

· Maintains the FTZ Quality Management Systems to include: documentation, training and auditing

· Evaluates and develops improved processes for increasing efficiency, effectiveness and compliance

· Acts as liaison with both internal and external parties on matters relating to the FTZ process

· Coordinates with customers to address quality issues in all aspects of the operation

· Ensures that all work is conducted according to GMP standards and all work is documented thoroughly

· Conducts routine process audits and paperwork audits throughout the operation

· Communicates and assists with all FTZ quality related issues, special requests, and projects to

· Maintains all documents including all FTZ SOPs and Work Instructions for all account facilities.

· Manages team when inspections are performed as well as VAS staff to conduct projects serving the account

· Schedules labor and plans inspection projects

· Assists in handling of FTZ exceptions, damage, spoilage, reporting, and destruction orders

· Maintains safe and organized work environments

· Verifies and retains all training of all employees in FTZ

· Identifies gaps in training and coordinates with Supervisors for effective training in FTZ processes

· Implements performance evaluations

· Other duties as required and assigned

Requirements:

· High school diploma or GED (General Education Diploma) equivalency

· Bachelor's degree from a 4 year college or university preferred

· Minimum 3 years related experience and/or training; or an equivalent combination of education and experience

· Knowledge of CBP (Custom Border Protection), FDA, CGMP, and ISO Quality Management System

· PC literate with experience with Microsoft Outlook, Word and Excel

· Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

· Ability to present information and respond to questions from supervisors and managers

· Ability to write reports, business correspondence and procedure manuals required

· Must also be able to effectively present information and respond to questions from customers

· Ability to define problems, collect data, establish facts and draw valid conclusions

· Ability to lead compliance improvement actions

Environment:

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms; stoop, kneel, or crouch. The employee is occasionally required to sit and climb or balance. The incumbent must regularly lift and/or move up to 25 pounds. The employee is occasionally exposed to moving mechanical parts and vehicles, and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered "Essential Functions" and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform "Essential Functions" of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the "Essential Functions".