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Front Desk Agent

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Hampton Inn & Suites Indianapolis Airport by Hilton / Schahet Hotels

2021-12-03 13:32:04

Job location Indianapolis, Indiana, United States

Job type: fulltime

Job industry: Administration

Job description

At Schahet Hotels we want our guests to relax and be themselves which means we need someone to:

· Be you by being natural, professional, and personable in the way you are with people.

· Get ready by taking notice and using your knowledge so that you are prepared for anything.

· Show you care by being thoughtful in the way you welcome and connect with guests.

· Take action by showing initiative, taking ownership, and going the extra mile.

· Treat all others with Respect, treating guests and fellow associates the way you want to be treated.

· Demonstrate Integrity in all you do. Seek to always do the right thing, whether working in a group, team, or alone.

· Always be at the Service of our guest as well as fellow associates or managers. We believe that Service is making the reach to help or be of Service to all.

· Celebrate successes. Show Excitement in your work, the way you smile and greet others, the good news of other's successes or awards. Participate in group and team activities either by your active support and participation or by your presence in the group.

Essential Duties & Responsibilities

  • Greet all guests in a friendly, professional and courteous manner.
  • Check Guest in/out using Brand and Schahet Hotels Standard Operating Procedures
  • Answer questions and give directions.
  • Answer phones and make reservations.
  • Post charges to guest's folios, print, adjust, and complete all transactions necessary for Guests

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift

Work Location: One location

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