Principal Content Management Consultant - Informatics

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Job description

OVERVIEW

The Principal Content Management Consultant - Informatics plays a lead role in driving innovation in the organization, collaborating with the VP, Medical Informatics and cross-functional teams (a) to help identify, prototype, and define requirements for novel products and (b) to help refine existing products with a focus on patient safety and alert optimization. This individual will be well-versed in databases, data models, HL7 standards such as FHIR and CDS Hooks, HIPAA and standard terminologies (e.g., RxNorm, SNOMED, ICD-10-CM, etc.). In addition, this individual will possess proven clinical and analytical skills as well as the ability to work collaboratively with cross functional teams and global customers. This position focuses on our Medi-Span drug data solution.

LOCATION: Indianapolis IN (preferred) or remote U.S. locations considered

DUTIES AND RESPONSIBILITIES

• Represents Wolters Kluwer Health in a positive, professional, and customer-focused manner. Treats fellow employees and customers in a Fair, Honest, Responsive, and Results-Oriented manner.
• Regularly collaborates with the VP of Medical Informatics and other departments to drive innovation in the organization. This includes generating ideas, soliciting customer input, developing prototypes, and providing input for final product design from a clinical as well as an informatics perspective.
• Works with customers to obtain usage data and analyzes aggregated data for product improvement purposes.
• Authors and maintains clinical decision support rules for use in advanced clinical decision support software.
• Reviews existing proprietary data models and helps suggest improvements.
• Supports clinical quality team with their ongoing clinical data analysis and quality control activities related to proprietary drug content and clinical decision support software.
• Identifies, documents, and reports omissions or errors in the data. Identifies, documents, and reports unexpected results generated by clinical decision support software.
• In conjunction with other team members, assesses the criticality and priority of identified issues.
• Assists Clinical Content team with ad hoc clinical data analysis and troubleshooting.
• Maintains a high degree of job knowledge and subject matter expertise via review of the medical and healthcare information technology literature and other activities as assigned. Actively develops and/or maintains clinical expertise with the express purpose of translating this expertise into improving clinical content. Continually develops and refines knowledge of database, clinical decision support applications, and rules-based logic.
• Forms strategic relationships with clinical and standards organizations as well as the EMR industry, which enables tracking and monitoring of industry trends and market requirements.
• Maintains a close familiarity with applicable products and representations of data on all relevant platforms to help further improve the utility of the content and databases.
• Applies expert knowledge of relational database concepts coupled with logic to facilitate transactional use of data in vendor applications or use of information in other Wolters Kluwer product lines.
• Provides a high level of customer service by offering customer and client support on an as needed basis. Responds in a timely and accurate manner to inquiries regarding clinical drug information and/or product data. Participates in conference calls with external customers to clarify clinical content issues or expected data outcomes for new and existing implementations.
• Achieves productivity by consistently meeting deadlines as defined by project plans and regular data updates as well as by meeting departmental and individual goals.
• Supports ongoing departmental operations

QUALIFICATIONS

Education:

• Doctor of Medicine (MD or equivalent) or Doctor of Pharmacy (PharmD) required or equivalent, relevant experience
• Formal informatics training (e.g., MS/PhD degree) and/or Clinical Informatics Board Certification required

Experience:

• Thorough knowledge of and direct experience working with medication and biomedical vocabularies such as ICD-10-CM, RxNorm, LOINC and SNOMED (required)
• Thorough knowledge of Health IT standards, such as FHIR® and CDS Hooks (required)
• Thorough understanding of HIPAA (required)
• Demonstrated ability to work with cross-functional teams.
• At least 5 years' recent experience in Health IT

Other Knowledge, Skills, Abilities or Certifications:

• Medical or Pharmacist license from any U.S. State in good standing (required)
• Demonstrated proficiency in written and verbal communications skills (required)
• Ability to write computer code in any programming language (required)
• Thorough knowledge of databases, data models and query languages (required)
• Proficiency working with computerized drug compendia and clinical decision support applications/data (required)
• Strong problem-solving skills
• Team player and innovative attitude
• Ability to work independently
• Ability to "self-motivate" and multi-task in a fast-paced, high growth environment

TRAVEL: Up to 25% of occasional travel mostly for internal business meetings, client meetings, and to attend conferences (post-Covid restrictions).

About Us: Our vision for the Clinical Effectiveness business is to be the global leader of solutions that measurably improve clinical effectiveness by helping healthcare providers deliver optimal care to their patients. We accomplish this by providing solutions that leverage our core products, UpToDate, Emmi, Lexicomp, and Medi-Span, to help healthcare providers and healthcare organizations reduce unwarranted variability in care. Our solutions address the quality/cost of care equation, integrate into workflow, and address the needs of global markets, helping healthcare professionals deliver the care that every patient deserves.

Medi-Span is the leading drug data solution that brings world-class content together with technology to support clinicians in making well-informed medication related decisions.