Property Manager/Assistant Property Manager

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Job description

Property Manager

• Preferred prior general knowledge of maintenance, property management, or similar fields
• Must possess time management skills and the ability to prioritize
• Help promote and maintain a professional and friendly office environment
• Represents the Company in a professional manner at all times. Consistently maintains a professional courteous attitude when dealing with residents, coworkers, vendors and the general public
• Possess strong customer service skills such as follow up within the timeframe required by company standards, as well as returning calls and emails promptly and professionally
• Possess organizational skills in planning and coordinating a variety of projects simultaneously
• Possess skills with self-management, time-management, and tenant interaction
• Ability to operate and understand personal computer functions and company utilized software
• Ability to work independently with minimal supervision as well as work efficiently in a team environment
• Ensure all landlord/tenant statutes, fair housing laws, and safety codes are followed
• Work with Senior Property Managers and Property Services to resolve customer service issues
• Monitor maintenance request turnaround and ensure the responsiveness of the maintenance staff
• Communicate needs, ideas, and problems effectively with your team and supervisor so properties run as efficiently as possible
• Communicate with tenants in regards to maintenance, inspections, lease violations, tenant issues, and any additional needs
• Travel to multiple properties to conduct interior and exterior inspections for any damage or maintenance concerns
• Monitor maintenance request turnaround and ensure the responsiveness of the maintenance staff
• Apply damage charges or verify damage charges are applied to residential accounts
• Maintain knowledge about properties
• Follow up on Tenants with Past Due Rent Balances. Follow Delinquency procedures
• Follow up with tenants or past tenant on damage charges due by phone, email, and alternative communication methods
• Review and approve all tenant repair invoices
• Work with Collection agency for Tenant unpaid balances
• Work with attorney for Eviction process
• Represent Property in court for Eviction processes
• Complete Pet Audit and Inspections
• Complete Move in and Move Out Inspections
• Prepare final tenant statements
• Provide follow up and progress reports for Maintenance and Turnover
• Provide support to Senior Property Manager

This description is not all-inclusive but does cover the main scope of the position. Additional tasks and responsibilities may be required due to organizational needs.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k) matching
• Employee assistance program
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Commission pay

Ability to commute/relocate:

• Muncie, IN 47303: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)
• Conflict resolution: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location