Equipment Finance Portfolio Rep 1 (Collections)

Job description

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Commercial Banking provides financial solutions to businesses with annual sales generally in excess of $5 million. Our business lines are Wells Fargo Commercial Capital, Middle Market Banking, and Treasury Management & Payment Solutions.

Wells Fargo Commercial Capital
o A market-leading provider of working capital, investment capital, trust services, and sales financing solutions that help customers optimize liquidity and grow their business through their lifecycle.

The Portfolio Representative 1 is responsible for supporting, reviewing, negotiating, and adjusting a primarily low risk collection portfolio which typically requires special handling or analysis to reduce delinquent/problem loans within framework of company, vendor, or investor guidelines. Functions may include: analyzing credit/account information; skip tracing; handling workout and restructuring problem loans; restructuring payment plans; may analyze vendor program remedies/recourse to determine loss projections; may support vendor programs and volume goals through regular and consistent vendor interaction; may assist in preparation of legal actions; analyze account equity to determine loss projections; monitor portfolio for policy compliance for BQR, CQR and adherence to risk ratings and compliance matters. Utilizes a solid understanding of company policies, procedures and collection systems in performance of duties. Refers more complex issues to higher level portfolio staff.

Work hours will be 8:00 am - 4:30 pm, Monday - Friday

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

• 6+ months of experience in one or a combination of the following: customer contact, customer service, collections, loan workout, sales, or financial services; or an AA/AS degree or higher

• Excellent verbal, written, and interpersonal communication skills
• Good analytical skills with high attention to detail and accuracy
• Effective organizational, multi tasking, and prioritizing skills
• Solid problem solving skills
• Intermediate Microsoft Office skills
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Ability to work in a fast-paced deadline driven environment
• Collections experience
• Sales experience

• High-volume outbound call experience

The salary range displayed below is based on a Full-time 40 hour a week schedule.

IA-Des Moines: Min: $37,200 Mid: $51,000 Max: $64,800
IA-Cedar Rapids: Min: $37,200 Mid: $51,000 Max: $64,800

IA-Des Moines: 801 WALNUT ST - DES MOINES, IA
IA-Cedar Rapids: 1010 Thomas Edison Boulevard - Cedar Rapids, IA

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits

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