Inbound Sales Representative

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Job description

ImOn Communications is the LOCAL choice for cable TV, high-speed Internet and phone service. We value the relationships we have with colleagues, customers, and members of our community and look forward to serving Eastern Iowa for many years to come. As we expand our service availability we are looking for an Inbound Sales Representative to be a part of the ImOn Difference! Our employees share a passion for building a culture of "Creating Connections One Person at a Time" and fostering a fun and rewarding work environment.

The Inbound Sales Representative is responsible for selling residential services including cable TV, high-speed data internet, and telephone, to prospective customers in an inside sales based selling environment.

Essential duties and responsibilities include but are not limited to:

• Sell communications solutions to new and existing customers by answering inbound customer telephone calls in response to general inquiries and advertisements.
• Suggestively cross sell and up sell additional services to new customers.
• Develop new revenue from existing customers by selling additional services.
• May occasionally participate in outbound calling campaigns and/or make outbound calls to follow up on sales leads in required timeframes.
• Make outbound follow up calls to new customers who were recently installed to gauge overall satisfaction.
• Complete all necessary paperwork to support sales activities including sales orders and reports.

Requirements

We are looking for people with:

• Associates degree in sales and/or marketing, or equivalent experience.
• 2+ years experience inbound or outbound sales.
• Basic computer knowledge.
• Flexibility to work within non-standard business hours to ensure that sales quota is met.
• A warm and professional presentation style.
• Must be well organized and detailed oriented with consistent exercise of independent judgment and discretion in matters of significance.

In addition to competitive pay, ImOn also offers health & dental insurance, 401(k), discounted Cable, Internet & Phone services, and additional perks such as FREE vision and life insurance as well as FREE short term/long term disability, vacation & holiday pay, and community volunteer opportunities.

Come be a part of the ImOn Difference!

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