Branch Manager

Job description

Overview:
Parts Authority, founded in 1972, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, Parts Authority is rapidly expanding, and today has more than 200 locations servicing customers in New York, New Jersey, Pennsylvania, Maryland, Washington DC, Virginia, Ohio, Georgia, Florida, Texas, Arizona, California, Oregon and Washington.

Parts Authority has grown through both organic initiatives and acquisitions. Over the past several years Parts Authority has acquired over a dozen companies as part of its expansion strategy. Parts Authority's catalog of over 3 million parts covering more than 125 million applications, ensures our customer partners receive the parts they want, when they want them.

What makes Parts Authority different is OUR TEAM. Parts Authority has a team of professionally trained, experienced counter people to assist in finding the right parts and the right brand for each application.

Parts Authority carries the best brands in the business for domestic and import vehicles. AC Delco, Motorcraft, Denso, Bosch, KYB, Monroe, Gates, Dorman and Exide are just a few of the more than 400 suppliers from around the world, that Parts Authority partners with to bring our customer partners the best parts.

Each and every team member plays a vital role in our success. We are rapidly expanding and looking for a professional, self-motivated individual to fill the role of Branch Manager

Responsibilities:
Branch manager is responsible for efficient operations in the store, including customer relations, sales, and staff management.

We only want dynamic, career-minded people who are willing to dedicate themselves to this job.

Sales/Customer Relations:

Work with existing and new customers to generate revenue opportunity for the store and execute the plan to take advantage of opportunities.

Handle COD accounts

Log lost sales

Review and report on sales numbers

Manage invoices

Review credits

Work with salespeople to visit customers

Ensure that customers are receiving deliveries in a timely fashion

Follow up with customers who are not calling

Deal with customers in a professional and courteous manner

Staff Management:

Manage and lead a store team to consistently deliver high levels of customer service and business results.

Manage payroll, account for hours worked/deliveries

Hold department/all-store meetings and solicit feedback/suggestions from team members

Train countermen on phone procedures, provide ongoing training to team members

Provide valuable and actionable feedback to team members during review periods and ongoing

Manage employee lateness/absenteeism, performance issues, policy violations and all other coaching and/ or corrective action in accordance with company practice

Take a proactive approach to team member satisfaction

Operations:

Oversee building maintenance

Manage location cleanliness, store security and maintain a safe working environment

Demonstrate a positive, helpful attitude as well as professional conduct and appearance at all times.

Keep management informed of competition and share all "best practices" with the rest of the company team in weekly reports.

Maintain communications with General Manager and all assigned team members to continually improve location service levels, productivity and profitability

Performs additional duties as assigned

Qualifications:

Some of the benefits of being a part of our growing Parts Authority family:

Health Insurance

Life Insurance

Dental/Vision Insurance

Flexible Spending Plan

Paid Holidays, Sick/Personal Days and Vacation

Profit Sharing/401 (k) Plan

Employee Discounts on Merchandise

We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, presence of a non-job-related medical condition or handicap, or any other legally protected status.