Receptionist - Part-Time (FTE 0.5) - Evenings - Deerfield

The overall purpose of this job is to make a favorable first impression when welcoming visitors, residents, participants, staff, and family members to a facility. The responsibilities of this job include greeting persons upon entry of a facility, answering phones, providing customer service information, setting appointments, and open and forwarding mail. Supports and lives out Immanuel's Mission and CHRIST Promises.

HOURS are 3:30pm- 7pm weekdays and 8am-5pm on weekends

Key Areas

Key Responsibilities and Duties of the Job

Reception

• Answers phone calls to provide information, direct calls to the appropriate party, or takes a message.
• Greets visitors, residents, participants, guests, family members, and vendors upon entry to a location.
• Sets appointments for staff upon request.

Office Administration

• Receives, sorts, and distributes documents, copies, filings, mail, e-mails, and faxes on a daily basis.
• Enters and tracks data in computer system.

Other

• Performs other duties as assigned or requested.

Education-

• High School Diploma/GED is required.
• Administrative/Secretarial Trade or Vocational Schooling is preferred.

Experience-

• One (1) year of direct experience as a receptionist, customer service representative, or related position is required.
• Equivalent years of education may substitute for experience requirement.

KSA- Knowledge Skills and Abilities-

• Knowledge of phone systems and phone etiquette.
• Knowledge of office procedures.
• Skills in operating Microsoft Word, Excel, and Outlook.
• Skills in professionalism and communicating with a pleasant demeanor.
• Ability to create a favorable first impression.
• Ability to provide excellent customer service.
• Ability to effectively communicate with all types of people.
• Ability to multitask and change focus as needed