Technical Business Analyst

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Job description

Description & Requirements

At Jack Henry & Associates, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you.

We are seeking a Technical Business Analyst to to join our growing Shared Services team within the Enterprise and Strategy department. This is a small but highly collaborative team juggling multiple high-priority corporate projects. The ideal candidate is detail-oriented, excited for a consistent flow of new challenges, and Agile minded. You will work as part of a technical team regularly collaborating with Product Owners, Software Developers, Quality Analysts, Operations Engineers, and other Business Analysts in a DevOps approach incorporating agile principles and practices.

This position can be based from any Jack Henry office or remote from any US location. Travel up to 5% for occasional meetings, trainings, conferences, or releases is required. If you are interested in this position please apply on or before Friday November 26.

WHAT YOU'LL BE RESPONSIBLE FOR

* Interacts with customers and stakeholders to gather system requirements and capture business problems.
* Prepares business requirements and functional specifications.
* Writes user stories, functional and non-functional requirements, and acceptance criteria.
* Contributes to business cases, ideation meetings and Change Advisory Board (CAB) presentations.
* Possesses strong critical thinking and problem-solving abilities.
* Responsible for creating business requirements and system documentation, as well as contributing to end-user and project management documentation.
* Interacts with technical teams to convey business requirements.
* Works with industry research groups to prepare for product trends.
* Responsible for organizing and leading Agile ceremonies.
* May perform other duties as assigned.

WHAT YOU'LL NEED TO HAVE

* Must have a minimum of 5 years of experience as a technical business analyst OR writing/gathering business requirements.
* Experience with Agile/Scrum methodologies.

WHAT WOULD BE NICE FOR YOU TO HAVE

* Bachelor's degree.
* Experience with integrations through APIs.
* Experience with DevOps.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job description may be requested through the interview process at any time.

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