IT Business Analyst - Journey

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Job description

Information Technology (IT) provides information resources and technology services to the entire campus community in support of the university's mission. IT also provides technical assistance in the design, acquisition, installation, and maintenance of campus systems, media, and telecommunications infrastructure including; desktop and laptop computer equipment; institutional databases; enterprise-wide applications; technology equipped classrooms, distance learning classrooms, telecommunications systems; centrally licensed software, online services, open-access and discipline specific computer labs, consulting, training, and user support. Information Technology provides assistance to EWU leadership in strategic planning for technology initiatives which strengthen both efficiency and effectiveness.

The IT Business Analyst-Journey position performs consulting, conducts needs assessments, and process and business analysis leading to technical process and system optimization. This position documents processes and procedures for existing and future systems/services. This position also identifies and resolves operational problems of selected IT systems.

The candidate selected for this position will be rewarded with competitive compensation and a comprehensive benefits package which includes highly subsidized health/dental plans, retirement plan with 100% university match, generous paid vacation and sick leave, 11 paid holidays (adjusted accordingly), tuition waiver benefit and more!

EWU expands opportunities for personal transformation through excellence in learning.

About Eastern Washington University

Eastern Washington University is a regional, comprehensive public university located in Cheney and Spokane, Washington, with programs offered throughout the state and online with an enrollment of over 12,000 students. Eastern is one of six state-funded four-year institutions of higher education in Washington reporting to its own Board of Trustees.

Eastern's 300-acre main campus is located in Cheney, a community of 11,000 residents 16 miles southwest of the state's second largest city, Spokane. Eastern also offers programs in downtown Spokane at the Brand new Catalyst building and on the Riverpoint Campus which is shared with Washington State University. Eastern also offers program throughout the state based on the needs of the community. Eastern offers an array of bachelor's and master's degrees and one applied doctorate in physical therapy. EWU offers 135 fields of study, 9 master's degrees, 12 graduate certificates, 39 graduate programs, 1 educational specialist degree, and 1 applied doctorate to more than 10,000 enrolled students.

Diversity Statement

EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.

Conditions of Employment

This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.

COVID -19/ MMR Requirement: All new employees must comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR and proof they are fully vaccinated against COVID -19 before beginning work at EWU . Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.

• COVID -19 Vaccination and Exemption Information link:

This position is covered by the Washington Federation of State Employees' Collective Bargaining Agreement.

Physical Demands

• Ability to lift 15 pounds regularly and up to 50 pounds occasionally.
• Ability to bend, kneel, stoop, reach, and sit as needed for office and computer work.
• Wrist and hand movements required as needed for keyboarding.
• Ability to be mobile campus wide for appropriate business needs.

Optional: Contact Saundra Godin in Human Resource Services at to obtain a copy of the Essential Functions Analysis which will describe conditions of employment, such as physical and mental demands.

Pre-Placement Physical
No
Hearing Test
No
Medical Monitoring Post Hire
No
Protective Equipment

University, local, regional and state mandates for public and personal protection should be followed as needed.

Required Qualifications

• Bachelors degree in computer science or information technology or related discipline. Substantial experience may be substituted for formal education (4 years = substantial).
• Two (2) years if experience implementing, managing, and/or administering systems.
• Two (2) years of recent professional experience performing the business, process and systems analysis, requirement definition, and/or documentation.
• Candidate must demonstrate interest, ability and/or experience promoting cultural competency, universal accessibility, and/or diversity.

Preferred Qualifications

• Professional certifications in Business Analysis.
• Two (2) years of experience developing in SQL .
• Experience in using a well-structured life cycle management process for implementation of changes in applicable systems, including experience with project management and configuration management processes.
• Knowledge and experience working in higher education and/or financial environment with areas dealing with information systems management and support systems.

Other Skills and Abilities

• Ability to analyze and resolve technical problems
• Ability to assess, design, develop, test, and implement technical solutions
• Ability to analyze, develop, and refine systems requirements
• Ability to identify and use tools for information management and technology product design and development
• Competence with business productivity suites
• Ability to work independently
• Ability to prioritize and work on multiple tasks simultaneously in a fast-paced environment
• Ability to effectively communicate in both spoken and written form to diverse constituencies, both technical and non-technical
• Ability to plan, schedule and coordinate tasks, projects, and workload
• Ability to create and maintain documentation for application/service support, disaster recovery and business continuity
• Ability to collaborate to develop, publish, administer and promote policies, procedures and standards for the department and institution
• Ability to work with source control tools

Work Schedule Type
Regular
Work Schedule

M-F between the times of 8am-5pm, may work weekends or as notified by the supervisor.

Posting Date
11/22/2021
Open Until Further Notice
No
Closing Date
12/20/2021
Screening to Begin
12/21/2021
Special Instructions to Applicants

It is strongly recommended that you print a copy of these instructions and the position posting before you begin to complete the online application, as the instructions will not be viewable once you begin the application process.

Required documentation includes all of the items listed below.

1. Attach a detailed cover letter in which you explain how you meet each of the required qualifications [and preferred qualifications, if applicable]. It is preferred that you provide that information in a bulleted list or within a table within your cover letter.
2. Attach a chronological resume including work history and major duties, education, and any specialized training or skills related to the position. List at least 3 professional references including: names, titles, organization name, phone numbers, email addresses, and connection to you (these can be identical to the references listed on the application).
3. Complete the online application form and respond to the online questions, if applicable.
4. Diversity Response - As an equal opportunity employer with a multicultural staff and student population, we are interested in how your qualifications prepare you to work with diverse faculty, staff, and student populations representing various cultures and backgrounds that may be different from your own. You will be asked to attach a diversity response as part of the online application process: Please describe how you will apply an approach that is supportive to the diverse needs, including universal access, of our students, faculty, staff, and the public .

Application Types Accepted
Profile

Job Duties

% of Time

Responsibility / Duty

Analyst Duties. Provides analysis support for various business units and systems.

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