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Sales Associate

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Express Factory Outlet

2021-12-03 08:59:32

Job location Kansas City, Kansas, United States

Job type: fulltime

Job industry: Retail & Consumer Products

Job description

Job description Provides a great in-store shopping experience for customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc. To support EXECUTION, the Sales Associate: • Maintains a clean and organized sales floor, checkout, fitting room, and stockroom to ensure the store is safe and inviting to customers. • Follows company policies and procedures to ensure the safety of all our associates and customers. • Assists with product launch changes according to company SOP. To support CUSTOMER EXPERIENCE, the Sales Associate: • Delivers on all aspects of the customer experience model. • Processes transactions quickly and accurately, reducing the customer's wait time. • Positively resolves customer service-related issues as they arise and determines a resolution or escalates further, communicating all issues and resolutions to Store Management. • Drives credit and loyalty member programs by explaining benefits and encouraging customers to participate....

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