Business Development Manager - FT

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Job description

Position Description

Equal Opportunity Employer/Disabled/Veterans

Academy Bank and Armed Forces Bank provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Dickinson Financial Corporation is a family-owned bank with a long history of service to the communities in which we do business. Our two banks, Academy Bank and Armed Forces Bank, are committed to this philosophy of service to others, as well as, creating a diverse, equitable and inclusive environment that contributes to immediate results and the long-term success of people. We recruit a diverse mix of talented people to deliver Fast, Easy, and Personal service that is welcoming to all, helping us to achieve our vision of being the "Go2Bank", all while having fun and doing good things along the way!

Summary:

This is a business development position. The Business Development Manager is responsible for the overall business production of assigned banking center. A successful Business Development Manager will build a profitable banking center through outside sales and promotion of bank products to qualified clients by ethical oversight of bank operations, and by fostering a positive environment that provides superior client experience and associate engagement. This is a unique opportunity for a highly motivated, results-oriented sales professional to build a banking center from the ground up. Experience as well as number of accounts, total deposits, and banking center profitability will create the opportunity for career progression.

Principal Accountabilities:

• Produces, measures, manages, and sets strategy for sales based on daily / monthly / quarterly / annual budgeted goals. Responsible for a majority of the new business for the banking center based on generating own leads. During the first year, and thereafter as needed, will follow leads generated from targeted marketing campaigns.


• Works closely with marketing and other retail teams in coordinating marketing campaigns and other sales activities; suggests areas of focus and marketing strategies.

• Responsible for reaching specified annual goals, including establishing a minimum of 12 COI connections; actively connecting with target client groups; and actively participating in civic leadership program, local Chambers of Commerce, and local high-impact not-for-profit organizations.

• Spends at least 80% of time in outside sales, marketing bank products to target clients outside the banking center by contacting potential consumers, businesses, and community/civic organizations to promote goodwill and generate new business; explaining appropriate bank products to target audience; interviewing clients to obtain information and explain available financial services; taking loan applications, quoting rates and closing loans with clients; cross selling new products to current bank clients. Expected to have at least 15 pre-set sales calls and an additional 20 other sales activities per week.


• Ensures client experience is "fast, easy, and personal" consistent with Company client service standards. This will be accomplished by modeling, training, and recruiting for correct behavior.


• Holds team accountable for banking center procedures to ensure profitable and secure business. Will delegate banking center operations such as confirming operation of video cameras and timely changing of locks and security access to limit unauthorized access to banking center and all computer programs.


• Holds team accountable for ensuring banking center premises constitute a safe work environment that promotes positive bank image, including regular inspection for and remediation of any hazardous conditions; regular maintenance and cleaning of premises; adherence to all posting requirements in jurisdiction, including human resources and compliance postings; and provision of comfortable and appropriate space for associates to conduct banking business.


• Responsible for knowing, following, and ensuring all banking center associates' adherence to all bank policies and procedures and applicable state and federal laws. Promotes ethical environment by modeling integrity and requiring ethical behaviors of all associates.

• Will typically supervises staff of approximately two associates, including interviewing, hiring, coaching, scheduling, counseling, motivating, training, preparing, and delivering performance evaluations, preparing, and delivering discipline, and terminating, when appropriate. Conducts regular meetings and provides frequent feedback to associates to develop them and provide a career path for all associates whose performance supports promotion.


• Responsible for satisfactory outcome of audits/reviews by Compliance, Internal Audit, Deposit Operations, and other departments or regulatory bodies.


• Understands, embodies, communicates, and instills corporate initiatives and vision, including the Six Pillars of Success.


• Maintains client information and confidential associate information in complete confidence.


• Completes other specified duties as assigned.

• Regular attendance is required, working at the worksite during regular business hours and/or assigned hours.

Position Requirements

Minimum Qualifications:

• Bachelor's degree preferred.


• 5+ years of outside sales experience required; financial services or technical sales preferred.


• 2+ years management/supervisory experience; experience supervising sales staff preferred.


• Proficiency with Salesforce platform preferred.


• Proven track record of business development skills.


• Strong written and verbal communication skills.


• Financial services aptitude.


• High emotional intelligence with proven ability to motivate and coach others.


• Proficiency with common computer programs (i.e. Windows, MS Office, email, etc.)


• Understanding of retail banking loan and deposit products preferred.


• Position requires driving. Candidates must have a satisfactory driving record, reliable vehicle, valid driver's license, and motor vehicle insurance.


• Ability to be NMLS licensed and registered.

Physical Requirements:

The work environment is typical of standard office and retail banking settings. The position is medium work, exerting up to 35 pounds of force occasionally, and associate sits often, including for client meetings and computer work. Associate will frequently stand or move about throughout different areas of banking center and when conducting outside sales activities. Standing and moving about may be required for sustained periods of time for moving from one work site to another both inside and outside the banking center and for conducting banking transactions. Frequent travel will be required for outside sales activities. Reaching may be required, involving extension of arms in any direction. Office equipment, such as a computer and telephone will be used, requiring the ability to manipulate a keyboard or keypad. Ability to interpret words on a computer screen or written documents is necessary. Ability to express or exchange ideas; impart oral information to clients, staff, or to the public; or convey detailed or important instructions by means of the spoken word is required. Ability to receive detailed information through oral communication is required.