Clerk, Print III req80058

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Job description

Clerk, Print III - Lenexa, KS - Monday-Friday

Look for more than answers. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require
sensitivity, tact and a clear dedication to service. It's about providing clarity and hope.

You will work for the world leader in the industry, with a career where you can
expand your skills and knowledge. You'll have a role where you can act with
professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.

At Quest, we are on a continuous journey of discovery and development. It's this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast moving career opportunities where you can affect change at a rate unheard of in many
organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people.

Basic Purpose: ? Manage communication with provider network as it relates to event material needs, equipment inventory, and other related topics. ? Responsible for reviewing all supply-related event escalations for legitimacy and responding appropriately. ? Head department when Team Lead is unavailable. Duties and Responsibilities: ? Directly support Team Lead in complex tasks and projects. ? Communicate with vendors to ensure delivery and supply of goods when lead is unavailable . ? Printing of picklists for supply orders. ? When the picklist process is done manually, ensure that picklists are properly and accurately matched to requistions, and that requisitions match current delivery standards. ? Accurately pick and pack (fill) all orders and deliver to the designated area, within designated turnaround timeframe to ensure customer satisfaction. ? Label boxes and place in designated area(s) for delivery. ? Answer the phone, take orders and respond to questions in a timely, courteous, helpful and professional manner. ? Perform daily inventory counts to ensure database accuracy and integrity, communicating inventory issues (inaccuracies, low level of supply, out of stocks, etc.) to the Team Lead or Supervisor. ? Assist in performing complete physical inventory. ? Maintain a clean and safe work area as well as practice safe work habits in accordance to current policies and procedures: Materials and Services Management, Human Resources, Employee Health and Safety, OSHA, CLIA, etc. ? Comply with current policies and procedures: Materials and Services Management, Human Resources, Employee Health and Safety, Compliance, OSHA, CLIA, etc. ? Re-stock assigned supply areas. ? Report backorder items, damaged goods and items that are below normal stocking levels to the Team Lead or Supervisor for appropriate and timely action. ? Assist with managing 250-300 unique customized documents for Health and Wellness clients. ? Fulfill administrative paperwork requirements for 27,000+ yearly Health and Wellness events. ? Specify print materials for production use. ? Provide requested updates and modifications to all non-requisition documents per the Quest Product Group?s request. ? Continuously look to reduce print cost by evaluating improvements and changes to legacy documents. ? Deliver print jobs within established timeframes. Maintain logs of all work submitted and completed including service logs. ? Review, prioritize and submit print requests from mainframe, mini-server, desktop according to complexity and urgency. Ensure that requests are quality checked and accurately meet the instructions as submitted . ? Assign print requests to team members for completion. Manage productivity and quality of produced work. ? Responsible for minor maintenance of reproduction equipment by solving paper jams; placing service calls and conducting routine cleaning. ? Inform the team of estimated completion time, when there is a delay in service or when a specific service cannot be provided. Work with the team to resolve complaint to client?s satisfaction. ? Create folders and directories for print on demand orders . ? Manage special request by client for specialized type of printing e.g. large paper printing, poster copying, and manual/handbook sized printing. ? Administrative tasks as assigned (faxing, filing, data entry, etc.). Some tasks may include performing modification of existing document files. ? Other duties as assigned. Supervision Exercised: None Qualifications: Education Preferred: ? High school diploma or equivalent ? Associated or Bachelor's Degree preferred Work Experience: ? At least 1 year of previous experience (2-3 years preferred) in a print center environment Physical and Mental Requirements: ? Strong verbal and written communication skills including strong ability to communicate over the telephone and via email ? Highly orga