Operations Manager - ABA Therapy Clinic

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Job description

Position: Operations Manager

Reports to: Vice President of Operations

REVISED: September 2, 2020

Job Summary: The Operations Manager will oversee all day-to-day operations of Adapt for Life. This position will work closely with the Board Certified Behavior Analyst to provide proper oversight of all AFL employees. This position is primarily comprised of administrative and operational duties. The ideal candidate has leadership experience managing a team of employees and achieving set goals and desired outcomes.

This is a full-time, salaried position with competitive pay, PTO, and full health insurance benefits.

Job Requirements:

· Must have clean criminal background checks.

· Must be certified in CPR/First Aid and CPI (or complete training within 2 weeks of hire).

· Must be available to work Monday-Friday, between the hours of 8am and 5pm.

· Must demonstrate excellent time-management, punctuality, and reliability.

· Must have the ability to supervise others effectively and professionally. This includes but is not limited to providing positive and constructive feedback in an assertive yet dignifying way.

· Must have excellent organizational skills.

· Must be able to work and complete tasks under little supervision.

· Must be fluent with various funding sources (i.e. private insurance companies, Medicaid) in order to complete authorizations for treatment.

· Must be dedicated to and supportive of the growth and success of Adapt for Life.

· Maintaining an RBT certification is preferable.

Responsibilities:

· Collaborates with Board Certified Behavior Analyst in completing 90-Day/annual performance reviews of RBTs.

· Recruits and onboards RBTs and BCBAs as needed to meet current client and referral needs.

· Performs orientation with new RBTs and assists with coordination of training for new RBTs.

· Effectively markets and attends community events when needed.

· Assists in scheduling RBTs in Rethink based off client schedules.

· Collaborates with Board Certified Behavior Analyst to ensure all clients have necessary and up to date documentation on file (i.e. diagnostic report(s), intake paperwork.

· Maintains up to date referral tracking and weekly communication with families awaiting services.

· Submits payroll for all AFL employees.

· Submits prior authorizations for treatment to various funding sources (i.e. private insurances, Medicaid).

· Maintains staff expirations such as car insurance, CPR/First Aid certification, 90-day/annual evaluations, driver's license, CPI, annual acknowledgements, background checks, medication administration training, TB certification, and RBT certification.

· Ensures all staff are compliant with company policies and procedures by providing feedback and corrective actions as needed.

· Assists with client intake process.

· Ensures that the clinic maintains timely billing.

· Promptly resolves billing errors in Azalea and submits needed documentation to billing team from MRC.

· Performs weekly walkthroughs of clinic to check for cleanliness, compliance with fire codes, potential repairs, and coordinates needed upkeep procedures/repairs.

· Assists staff with weekly cleaning duties.

· Ensure that drills (i.e. fire, tornado, etc.) are run in compliance with fire codes.

· Ensures clinic is properly staffed with clinicians during operating hours.

· Completes monthly supply orders.

· Checks mail daily.

· May be asked to complete RBT Training and bill in RBT sessions if needed.

The above list reflects the essential job functions to be successful in this position but shall not be considered as a detailed description of all work requirements which may be assigned by supervisory personnel.

Job Type: Full-time

Pay: From $42,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

Education:

• Bachelor's (Preferred)

Work Location: One location