Business Analyst

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Job description

**Job Overview:**

The Business Analyst formulates and defines a proposed solutions scope and objectives through research, client interface, and fact-finding combined with an understanding of applicable business systems, healthcare and industry requirements.

**Essential Job Duties:**

1.

Participates in the development of functional business requirements and helps users assess relative priorities for both business process and technology solutions to help patients improve their health by getting access to medical innovations.

2.

Understands business processes and priorities. Evaluates alternative business process and technology solutions, and participates in making technology recommendations to enhance business operations.

3.

Develops business requirements, functional designs, process maps, user test plans, and training materials associated with business process and technology solutions. Facilitates client involvement in User Acceptance Testing.

4.

Works collaboratively with peers in IIG, the LabCorp IT organization and with internal/external stakeholders to coordinate the overall delivery of technology solutions to business groups.

5.

Develops working knowledge of the industry, CMA clients and technology trends; uses this information to support the continuous improvement of the CMA Process Architecture.

6.

Assists in providing recommendations to technology business requirements, business objectives, budgets and timelines. Provides cost estimates for project related tasks.

7.

Teams with senior leadership and the application development group or suppliers to ensure a timely, accurate and cost effective solution to IT business needs.

8.

Interfaces with the application development test team to validate test results for new applications verifying that they meet the requirements of their business group.

9

Helps partner with functional business unit members on how to work with IT. Facilitates communication between IT and end users.

10

Other duties as assigned.

**Education/Qualifications:**

**Minimum Required:**

4-year college degree required (master's degree preferred) in business, healthcare, science, or math programs.

**Experience:**

**Minimum Required:**

Minimum of 2-3 years of professional work experience, with at least 2 of those years working in technology, healthcare, or call center departments.

+ Excellent written and verbal communication skills.

+ Ability to understand business processes and translate into technical specifications.

+ Solid problem solving and analytical skills.

+ Ability to work effectively with people at all levels of the organization

+ Client-focused approach with outstanding interpersonal skills

+ Working knowledge of system development life cycle concepts and healthcare systems

+ Ability to provide cost estimates on project tasks