Relationship Banker

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Job description

Limestone Bank provides commercial, equine, agricultural and personal banking solutions for individuals in urban and rural areas throughout Kentucky. With more than 110 years of building relationships across the Commonwealth, Limestone Bank strives to serve as the bedrock for our customers' financial futures while investing in our communities to help them thrive.
Limestone Bank has been named one of the Best Places to Work in Kentucky 7 times, including 2021! We are committed to our employees and the communities in which we serve. Continual investment in our people is one of our top priorities. We believe that the people and culture of Limestone Bank, along with our products and services, are what contribute to the success of our bank.

A Limestone Bank Relationship Banker is responsible for delivering an exceptional in-branch customer experience. The Relationship Banker serves as a single point of contact in fulfilling customer's needs, both sales and service. A Relationship Banker must have the ability to engage with a customer to build and provide superior and quality customer service while assisting customers in choosing the best accounts to fit their needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Opening new consumer and business accounts with the ability to correctly identify customers through following procedures and use of applications/tools such as:
• Acquiring appropriate forms of identification as defined in the Bank's CIP Policy
• Verify Chexsystems / OFAC / TIN matching / Qualifile

• Maintains exceptional knowledge of all products and services with the ability to use knowledge to fulfill customer needs through a consultative account opening process
• Exceptional knowledge of CD rates and regulations.
• Provide efficient teller and vault duties and responsibilities as assigned by management. This includes but is not limited to processing:
• Deposits, withdrawals, loan payments, etc.

• Contributes to the overall success of the Branch by meeting defined goals and expectations for sales and service.
• Responsible for providing an exceptional in branch customer experience
• Actively promote bank products and services to current and prospective customers
• Demonstrates in-depth knowledge of all methods of Banking with Limestone Bank including in person banking, Online and Mobile Banking, ATM's and iTalk
• Assist in the sales training of branch staff.
• Actively monitors activity of all new accounts to ensure all cross sales have been properly activated and on-boarding is followed and complete
• Act with confidence answering customer questions, performing account maintenance, and owning customer issues.
• Consistently lead outbound customer prospecting efforts for Branch by conducting outside business calling on current and prospective business clients
• Proactively seek opportunities to refer Customers to Business Partners, including but not limited to:
• Loans
• Treasury Management
• Merchant Processing

• Work with the Customer Service Manager and Banking Center Manager to do your part in achieving operational excellence.
• Administrative duties including but not limited to debit card creation, wire transfer requests, account closures, check ordering for new and existing customers, account maintenance and paperwork associated with these duties.
• Attend all meetings and sales trainings as required by Limestone Bank.
• Performs all other duties as assigned.

REQUIREMENTS
Education & Experience:

• Minimum one year in community banking and financial service industry.

• Minimum one year of experience working in a strong sales environment.

Competencies:

• Demonstrated sales, business development and relationship management experience.
• Proficient PC experience using MS Office products (Word, Excel, Outlook) and working knowledge of financial industry core processing systems.

• Must be able to work a flexible schedule. Must be available to work weekends. Work schedule may be adjusted from time to time to accommodate needed coverage due to vacations, holidays, staff shortages and illness.

• Proven excellent oral, written and interpersonal communication skills are a must.

• Proven ability to handle multiple priorities under time constraints.

• Strong analytical skills.

• Solid problem solving skills.

Company Values:

• Honesty & Integrity: Commitment to honesty and integrity.

• Positivity: Commitment to have a positive and constructive attitude.

• Professionalism: Commitment to conduct oneself in a professional manner.

• Success: Commitment to success and to celebrate our successes.

• Team Player: Commitment to be a team player.

BENEFITS
We greatly value our employees because we know that the future of Limestone Bank rests in their hands. We offer a competitive compensation package, comprehensive benefits, and opportunities for professional development and advancement. Our competitive benefits package is designed to give you the power to choose the type and level of coverage that meets your needs. Limestone Bank is pleased to offer its full-time associates a range of benefits such as:

• Medical Coverage

• Dental Coverage

• Vision Coverage

• Life Insurance

• Supplemental Life Insurance

• Short-Term Disability

• Long-Term Disability

• Cancer Insurance

• Accident Insurance

• Critical Care Insurance

• Health Savings Accounts

• Flexible Spending Accounts

• 401K Plan

• Paid Time Off (PTO)

• Paid Holidays

• Paid Parental Leave

• Employee Assistance Programs

• Tuition Reimbursement

Limestone Bank is an Equal Opportunity/Affirmative Action Employer.
Screening Requirements: Criminal Background Check, Credit Check
Thank you for your interest in joining our dedicated team!

Job Type: Full-time