AR Rep

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Job description

Baptist Health strives to cultivate a close-knit, positive and professional environment that encourages our employees to want to come to work every day.

When you choose Baptist, you have an opportunity to play a role in providing compassionate, quality care that makes a difference in the lives of our patients and promotes joy throughout our communities.

Job Description:

The following is a summary of the major functions of this individual's job. He or she may perform other duties, both major and minor, which are not mentioned below, and specific functions may change from time to time. Additionally, based on the representative's distinct role, some of these responsibilities may not apply.

1. Consistently manage and prioritize work queues to ensure all accounts are corrected and submitted timely and accurately.

2. Maintain Productivity measures as set by CBO leadership.

3. Review previous notes, correspondence, and document actions taken on account in the Practice Management System.

4. Maintains an acceptable average "Quality Review" as set by CBO leadership.

5. Maintains working knowledge of payor policies applicable to assigned work group.

6. Ensure all documentation provides accurate detail for reconciliation of PM systems.

7. Works with all other revenue cycle departments and practices to resolve any outstanding encounters.

8. Works Customer Service inquiries from patients and others to include written requests, emails, and/or answer phones.

9. Maintains an acceptable worklist aging percentage for accounts greater than 120 days from submit.

10. Maintain billing/coding knowledge of assigned specialty and identify trends to report up to leadership.

11. Performs other duties as assigned by Centralized Business Office leadership.

Minimum Education, Training and Experience Required:

High school graduate or GED certificate required; Associate degree preferred 3+ years of Ambulatory/Provider Billing in a multi-specialty practice preferred 1-2 years EPIC Practice Management experience preferred Proficient with standard Windows applications (e.g., MS Office application suite, advanced skilled using MS Excel functions) High level proficiency in use of basic computer applications (e.g., Internet Explorer, word processing, email applications) Advanced keyboarding skills

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.