Community Outreach Manager (Military Community)

---

Job description

Community Outreach Manager (State Consultant)

Location: The selected candidate must be in Louisville, KY or can be located in the surrounding area which includes Lexington, Frankfort, Fort Knox. The candidate must be willing to report to the Joint Force Headquarters located in Frankfort, KY as determined by operational needs.

The Military OneSource state consultant's primary role is to educate service members and their families on the resources and services available through Military OneSource.

There are many ways that this is accomplished including providing event support, community capacity building activities, and direct support. Event support could include Yellow Ribbon events, family days, drill weekend events, and more.

Community Capacity building serves to educate military and civilian service providers so they can refer eligible service members and their families to Military OneSource and to identify local resources that can be vetted for potential use by the Military OneSource call centers and other providers as additional assistance.

Activities might include Joining Community Forces and other service provider meetings, briefing military leaders, and more.

Direct support activities serve individual service or family members with a specific need by educating them about Military OneSource resources and services available and/or referring them to other resources.

Primary duties may include, but are not limited to:

• Engages members to educate about resources and services, assist with the resolution of issues, and assist in accessing correct care.
• Creates opportunities with events and presentations to reach and educate the community on programs.
• Establishes and maintains relationships with community leaders, organizations, and churches and acts as a resource for organizations interested in company programs.
• Establishes and maintains relationships and executes growth and retention strategies with providers and leaders within the state.
• Conducts community-based outreach and education.
• Measures & tracks results through score carding and identifies root causes that will enable assigned targets to be met within the assigned area.
• Delivers presentations, attends meetings, and distributes educational materials to members and non-members.
• Meets and presents to county and community officials.

Qualifications:

Minimum Requirements:

• Requires BA/BS degree, 5 years of military experience either as a member of the military, a spouse, or a provider; or any combination of education and experience, which would provide an equivalent background.

Preferred qualifications:

• Strongly prefer experience in SharePoint.
• Must have knowledge of all branches of the military.
• Requires exceptional networking and negotiation skills, and strong public speaking/presentation skills, and previous consumer marketing and/or grassroots/community outreach experience.
• Intermediate level of proficiency with Word, Excel and PowerPoint
• Must be able to work independently.
• 50% travel within the state is required, as well as frequent weekend and evening hours as necessary.

Job Type: Full-time

Pay: $50,000.00 - $72,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

COVID-19 considerations:
This position will require the associate hired in this role to be full vaccinated by 12/08/2021.

Application Question(s):

• How many years of Military experience do you currently have?

Education:

• Bachelor's (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location