Night Auditor (Part-Time)- Join our Brand NEW Hotel Team

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Job description

Night Auditor (Part-Time) Overnight - Join our Brand New TownePlace Suites by Marriott! -- Downtown Louisville ,KY!!

Brand New Hotel TownePlace Suites by Marriott ***NOW OPEN!***Louisville Downtown, KY

Our Hotel "Family Members" are truly responsible for conveying the brand at every touch point, and our Front Desk Night Auditors brings to life the brand's core values in all aspects of the operation. At the core, our Family must be:

• Discerning & Intelligent
• Self-Assured & Refined
• Personally Engaged & Professionally Invested
• Able to view Work as a Lifestyle
• Innovative
• Harmonious
• Modern & Fun

Summary of Position

First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day.

Now Hiring: Night Auditor (Part-Time)

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7???.so each front desk role is as important as the others. Associates working the front desk are the key to the overall experience the guest will have. As the late shift you are essentially working without management supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. Your keen sense of being proactive, responsive and caring will make all the difference. The night shift also assures the guest a stay that is safe whereby you are monitoring abnormal activity inside and outside of the hotel and monitoring any weather issues that could become threatening to our resting guests. If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility ??? this role is perfect for you! We have a great company culture at Athena Hospitality Group where everyone is valued and treated with respect.

Role Responsibilities:
As a Front Desk Night Auditor you have the responsible to give our guests the best hospitality experience they can have by:
Processing credit card transactions and other (restaurant, events, lounge) for the day
Handling phone system, transferring calls, reservations, etc.
Verify, balance and review hotel room availability
Perform Check-in and Check-out procedures
Administer guest payment policies and look for errors from the day shifts
Prepare folios for the morning departing guests
Maintain overall lobby appearance and assist with AM breakfast set up if needed
Be versed in all hotel emergency procedures

Overnight Manager On Duty

Benefits:

• Advancement Opportunities throughout our organization - We promote from within!
• Competitive Salaries
• Within 90 days
• Medical Plan
• Dental & Vision Insurance
• Life Insurance w/supplemental Life available

• 401(k) available after only 90 days
• Vacation and Sick Time
• Ongoing development
• Flexible schedules
• Stability and growth
• Fun, Energetic Work Environment
• Direct Deposit
• ...And Our AMAZING Athena Hotels Culture!!

About us. Athena Hospitality Group® is rapidly expanding to serve many hospitality needs. Our robust portfolio consists , Marriott, Hilton, Choice and IHG brand hotels,
Our mission. Create positive lifelong emotional connections with our teammates and our guests.

Our formula. for success includes building strong leadership teams. The Athena Hospitality Group® takes pride in training, developing and promoting what it considers the hospitality industry's most talented employees.

Apply today to become a part of the Athena Hotels Family!!

We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Experience:

• Customer service: 2 years (Preferred)
• Guest relations: 2 years (Preferred)
• Hotel: 3 years (Preferred)

Work Location: One location