Office Manager

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Job description

Company Overview

Heart of Hospice is looking for an Office Manager with a proven track record to aid our fast-paced Hospice agency.

The Business Office Manager in Hospice manages office administration, supply, and employee payroll processes. The Business Manager performs special projects as requested by Executive Director or Director of Clinical Services.

Heart of Hospice , a part of LHC Group, is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It's all about helping people.

Essential Functions

• Enters agency patient billing data into the computer and transmits this information to the main office as according to the Billing Process and/or as directed on a daily basis.
• Maintains agency manuals, updates on-call book, updates and reviews contracts, assists Executive Director with all daily, weekly, monthly and annual reports on a regular basis.
• Assists in the ordering of medical supplies and office supplies as needed.
• Coordinates outgoing and incoming mail for agency on a daily basis.
• Reviews patient medical records for accuracy of information related to the Billing Process. Checks invoices for accuracy based on contractual reimbursement on a daily basis.
• Files patient information in the patient's medical record on a weekly basis.
• Assists in answering incoming phone calls on a daily basis.
• Assists the Executive Director (or Alternate) and/or Director of Clinical Services as needed in other agency processes and functions.
• Participates in the QAPI Plan and processes every two weeks.
• Maintains and submits payroll information for all Agency personnel in a timely manner on a daily basis.
• Oversees paperwork and processes for all new agency employees. This includes all new hire paperwork such as demographics and employment eligibility on an as needed basis.
• Completes assigned LHC Connect competencies monthly, and attends in-services as required.
• Inputs and maintains Agency personnel information on file for all employees on a daily basis.

Education & Experience

• Formal Education: High School Diploma or equivalent

Experience Requirements

• Three (3) years of management experience required.

Skill Requirements

• Demonstrates organizational, written/composition skills, and verbal skills.
• Demonstrates typing skills, filing skills, and word processing skills (Microsoft Office Suite including Microsoft Word, Outlook, Excel, etc.)
• Demonstrates ability to work independently.
• Demonstrates strong process and people leadership abilities.
• Demonstrates strong financial management skills.

Skill Desired

• A clinical background is preferred.

Equal Opportunity Employer - vets, disability.

Company Description:

Our company was founded over 20 years ago on the principle that "it's all about helping people," and we live by those words today. It's our mission to provide exceptional care and unparalleled service to patients and families who have placed their trust in us. We grow to fulfill this mission. When you become part of the LHC Group family, you're choosing a career path that will challenge you to grow both personally and professionally.

Every day, all across the country, our LHC Group family is helping people. There are 10,000 of us, standing shoulder to shoulder, helping the patients in our care live, fuller, healthier lives. We do this because helping people is, quite simply, the reason we exist. It's our purpose.