Medical Office Assistant

Job description

Our General & Preventive medicine practice has an immediate need for an organized, reliable Medical Office Receptionist. The successful candidate will be responsible for fulfilling myriad administrative duties in both the front and back of the office, including billing support, scheduling, coding, patient communication and filing.

We're looking for a team player who thrives in a fast-paced environment and enjoys working directly with people. If you have experience in the medical field, you might be perfect for this position. We promote from within, so career advancement is a possibility with this position. Professionalism & compassion are key qualities our team members must possess.

Example of Medical Office Receptionist Responsibilities:

• Answer multi-line phone system and take appointments or direct calls to the appropriate party
• Greet patients when they arrive at the office and provide them with any necessary paperwork or other information
• Collect co-pays and other fees required prior to the office visit or treatment
• Direct patients to the lab area for scheduled blood work and other testing
• Verify insurance coverage and assist the billing department with processing claims
• Schedule appointments and confirm appointments two days in advance
• Assist patients with re-scheduling appointments and other scheduling issues
• Communicate test results to patients when directed by physicians or nursing professionals
• Inform patients of credit card declines and other billing issues

Qualifications & Skills

• High school diploma/GED required
• 1+ year administrative experience preferred, but not required
• Medical office experience a plus
• Professional and courteous disposition
• Strong work ethic & sense of accountability
• Excellent communication and time management skills

Job Types: Full-time, Part-time

Pay: $10.00 - $12.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible spending account
• Health insurance

Schedule:

• Monday to Friday

COVID-19 considerations:
Dr. Moore takes possible exposure to seriously and to keep our staff as safe as possible we have numerous sanitation, disinfection & distancing measures in effect. You may be exposed to patients who are entering our facilities to test for COVID-19.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Work Location: One location