Systems Analyst - ERP Systems

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Job description

Summary

• The Enterprise Resource Planning and Business Applications department is seeking the right person to join our team. We support a portfolio of 100+ non-clinical applications including Lawson, Kronos, Learnsoft. Many of our applications are used by the all 23,000 MaineHealth employees so stability and responsiveness to issues is paramount.
  
  This Systems Analyst position will provide the right individual with a broad range of technical and business exposure. We have a wide range of cloud and on-premise solutions (vendor and custom) and a variety of project, small enhancement and production support activities. The ideal candidate will be:
• A learner - curious and energized by new challenges
• Flexible and adaptable to shifts in priority or requirements when they occur
• Collaborative. We have a great team of people with a range of skills and experience so we are seeking someone who listens well and is an engaged contributor.
• Customer focused and a demonstrated ability to elicit needs and requirements and build strong working relationships with customers. Able to deescalate tense situations when they occur.
• Experienced in technical trouble shooting as well as analysis, design and delivery of technical solutions.
• Effective working in a fast-paced environment and a proven ability to self-organize and manage work.

Position Summary

• The Systems Analyst role is accountable for analysis, building, testing and implementation of computer systems in a healthcare setting. These systems may include, but are not limited to, functionality to support clinical, fiscal, IS and business operations. The system implementation may be changes or new functionality within a site's current system or the implementation of the system at a new site. This is the second level of a three level career path. Typically works with end users, managers, line management and senior management on efforts with a medium level of complexity. Incumbents in this role design system components, write specifications, estimate work, define solutions, perform system build and create system level documentation. The Systems Analyst is viewed as a respected resource within the department and within the larger organization. Participation as a member of the On Call support team is required in this position.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: Bachelor's Degree or equivalent work experience.
• License/Certification: Certified in 2-4 applications or other software certification or experience relevant to position.
• Experience: 2-3 years' healthcare experience. 3 years' Analysis and Design experience.
• Team Player
• Facilitation skills
• Problem solving skills
• Strong business acumen
• Mastery of program development tools such as editors and configuration tools.
• Proven ability to utilize knowledge of computer systems and data structures to develop system solutions.
• Demonstrated experience and proficiency with MS Word, Excel, PowerPoint and Visio.

Additional Information
MaineHealth is a health system whose members and affiliates include hospitals, physician practices, long-term care facilities, home care agencies, and support services. Learn more about this system at
MaineHealth is a not-for-profit integrated health system consisting of twelve local hospital systems, a comprehensive behavioral healthcare network, diagnostic services, home health agencies, and over 22,000 employees. It is the largest health system in northern New England and provides preventive care, diagnosis and treatment to 1.1 million residents in Maine and New Hampshire.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow. Our package includes health and dental insurances, paid parental leave (available at most locations), retirement program, generous paid time off, and much more! Our comprehensive array of benefits are competitive, affordable, and include choices that meet specific, but ever changing, needs.

With a career at any of the MaineHealth locations, you'll be working with healthcare professionals that truly value the people around them - both within the walls of the organization and the neighborhoods that surround it. We are deeply invested in the wellbeing of our communities and employees. We believe in fostering a work environment of strong commitment, compassionate caring and continuous improvement. Our care - and the science behind that care - is top rate. Join us and your abilities will be challenged and enhanced as you take your career to another level.

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