Business Analyst

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Job description

RESPONSIBILITIES:
Kforce has a client in Catonsville, MD that is seeking a Business Analyst.

Responsibilities:
* In this role, the Business Analyst will use statistical methods to analyze data and generate business reports
* Perform data analysis and generate reports using acquisition and financial data
* Complete day-to-day data processing, database updates, and maintenance duties
* Monitor contract-defined operation and production processes and jobs; Assist in troubleshooting issues as they arise and triage and address issues in a time sensitive manner
* Perform Technical Support and troubleshoot production issues of contract defined data initiatives
* Guiding team to analyze, assess, plan, design, and implement operational and functional baselines
* The Business Analyst will be establishing, recommending, and implementing policies to ensure quality and timely responses that address all the system and contract application issues and tasks
* Working effectively with PM and the team to increase efficiency, productivity, and overall client experience and handling escalated issues from clients
* Create conceptual business models to identify relevant changes needed
* Developing workflows or data flows based on provided documents or stakeholder input
* Implement any necessary preventive measures to reduce incidents and issues
* Review all technical support related processes and documentation
* Work with departmental managers to outline the specific data needs for each business method analysis project
* Business, functional, and system requirements gathering and documentation
* The Business Analyst will build and improve standard operation procedures and troubleshooting documents

REQUIREMENTS:
* Bachelor's degree required
* Four years of experience working directly with customers in an acquisition environment
* Two years implementing PMBOK best practices for a government organization
* Previous TSA, DHS, or DOD experience
* Advanced use and knowledge of MS Excel - VLOOKUP, Pivot table and VBA
* Proficient use of MS Word, MS PowerPoint, and MS Project
* Proficient in verbal and written communication
* Experience working with Federal Budgets
* Self-starter who will excel in a remote support environment
* Program management experience
* Microsoft Excel and Access experience
* Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information
* Applicants must be fully authorized to work in the U.S. without sponsorship

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. - provided by Dice