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Systems Administrator

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Rosenberg & Associates

2021-12-03 08:59:14

Job location Chase, Maryland, United States

Job type: fulltime

Job industry: Administration

Job description

Job Description

Essential Responsibilities:

Rosenberg & Associates, LLC has an opportunity for a Help Desk Specialist who knows how to solve IT problems promptly. You will helpanalyze, troubleshoot, and evaluate complex computer network problems in our offices across various states. You will play an important role in the firms disaster recovery efforts by performing file backups on the network and assisting end users via phone, email, or in-person visits. Other duties may apply:

* Work with our phone service vendor to manage the firms VOIP systems.
* Resolve technical LAN/WAN end user problems including network connectivity.
* Track suspicious emails viaSpam Firewall.
* Oversee installation of all updates for programs such as Adobe, Java, Microsoft, and other desktop application.
* Troubleshoot, escalate and document computer network issues.
* Install, modify and repair computer hardware and software (including servers, desktop and printers).
* Monitor the firms on/off site VMsystems on a daily basis.

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