Night Auditor - William F. Bolger Center

Job description

Overview:
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on , and .

Description:
Position Summary: The Night Auditor is responsible participating in operating a traditional 24-hour, seven days a week, hotel-style front desk and concierge operation that provides guest services so each staff member and guest has a positive experience with the facilityAnswers external and internal telephone calls taking and delivering messages as needed.

Essential Functions:

Perform all Guest Service Agent duties when required, demonstrate outstanding guest service skills and resolve any guest situations that may arise during the night

Collect and compile daily cash and sales data from all outlets utilizing Microsoft Excel and various Point Of Sales and Property Management System software programs

Prepare daily revenue management reports on a timely basis each morning

Provide information to managers regarding revenue and cash transactions for their outlets upon request

Work with Guest Service Agents and Front Desk Supervisor as needed

Field multiple line phones and take messages when no operator is present

Other duties and tasks as assigned by manager

Qualifications:
Demonstrates interpersonal and communication skills, both verbal and written

1-year experience as a Guest Service Agent or experience in a service position preferred

Must have the availability to work flexible hours (weekends) based on the occupancy demands

Understanding of Microsoft applications, including but not limited to, Outlook, Word, PowerPoint, and Excel

Basic arithmetic skills - able to learn auditing functions, systems and processes