Veterinary Receptionist

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Job description

Nebel Street Animal Hospital is a well-established and busy general practice. We are looking for a veterinary receptionist to add to our team. Our hospital has a supportive and enjoyable working environment with strong leadership and emphasis on teamwork. We are looking to fill both a full-time and part time position with a flexible schedule, however, rotating Saturday shifts will be required.

Responsibilities:

• Greets courteously, clients entering hospital, determines nature and purpose of visit, answers questions and provides information and assistance
• Answers telephones courteously in order to schedule appointments, answer questions, and take messages
• Responsible for scheduling appointments appropriately, including surgery, exams, etc.
• Admits and discharges animals within the hospital
• Assists in weighing animals and records weight appropriately in chart
• Fills and dispenses medications per hospital protocol
• Sets up the files for the animal for the day and the next day for exams, and surgery
• Receives payment for services, processes credit card payments and records receipts
• Performs daily accounting, completing daily fee sheet, balancing books and running charge card batch
• Assists in resolving appropriate complaints and issues from clients
• Calls and confirms appointments for the next day
• Keeps front of hospital clean; sweep, mop and dust as necessary
• Keeps personal work area clean: desk, phones, counter, computer screen, etc.
• Has knowledgeable of all current hospital fees, policies, products and services
• All other duties as required
• The ability to lift up to 50 lbs when necessary

Candidates must have excellent skills in the following areas: client service, communication, and multi-tasking. We are looking for someone with a great attitude, outgoing personality, a high level of computer proficiency and exceptional telephone communication ability. Most importantly, applicants must be team players who enjoy working as part of a team in a high energy, fast-paced environment. Previous experience in a veterinary hospital is preferred, but not required.

Benefits include a great hourly rate, career growth potential, health insurance, and an employee discount.

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Benefits:

• Employee discount
• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
We require everyone in the hospital to wear a mask and encourage social distancing and maintaining a clean and safe environment at all times.

Experience:

• Veterinary experience: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location