Seasonal Retail Fulfillment Support Associate, St Charles Town Center

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Job description

Immediate Openings - Start Right Away!
Competitive Hourly Rates
Colleague Weekend Bonus Program - earn up to $2.00 more an hour!
Schedules to meet your availability!
Unlimited $250 Referral Bonus Opportunity
Employee Discount at Macy's AND Bloomingdales
Opportunities for permanent positions

About:

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities.

The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy's (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy's top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy's. Macy's stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy's is the "Academy" for retail careers.

Store colleague position (whether it's a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy's top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy's.

Job Overview:

As a Fulfillment Associate, you will be responsible for driving a great shopping experience for our omni channel customer by supporting the operational activities that drive sales, profit, and excellent customer service. You will collaborate with the store team to deliver results in a friction free shopping environment. Duties include but are not limited to receiving activities, packing and shipping, fulfillment picking, and other duties as needed.

Essential Functions:

Complete fulfillment orders including picking merchandise, packing & shipping orders, and making in store pickup orders ready for customers
Learn and apply packing policies & techniques to ensure every customer receives his/her package in good condition
Process shippable returns and abandoned in store pickup order
Conduct customer pick-up including retrieving the orders from our back-of-house storage and delivering them curbside to the customer
Monitor alerts to ensure Ready On Time completion of Buy Online Pickup In-Store (BOPS) orders
Pick Not Found merchandise to improve fill rate
Expedite aged orders to improve the Speed-to Ship to our customers. Provide an exceptional customer experience by ensuring the customer is always the priority
Participating in other support functions as needed
Assist and satisfy the needs of our in-store and online customer
Learn and apply in store tools & technology such as handheld devices, MyShip, and POS systems
Ensure all procedures, policies, and standards are followed
Perform all functions in an efficient manner, as directed by the People Leader
Regular, dependable attendance and punctuality

Qualifications and Competencies:

No Education or Experience Required
Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
Resourceful and able to adapt quickly to changing priorities
Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements:

Position requires prolonged periods of standing/walking around store or department
May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders
Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment
Frequently lift/move up to 50lbs

This job description is not all-inclusive, and Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer and is committed to a diverse and inclusive work environment. Candidates for positions in San Francisco ONLY can review their rights and the Company's obligations under SFPC Art. 49 here. Candidates for positions in Los Angeles ONLY can review their rights and the Company's obligations under LA MC Ch. XVIII Art. 9 here. Candidates for positions in Philadelphia ONLY can review their rights and the Company's obligations under PC Ch. 9-3500 here. Candidates in Colorado: Click here to find Pay Range information and here to learn about Benefits.

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