Experience Coordinator

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Job description

About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

Summary of Work

* Museum Responsibilities:
* Act as a point of contact for museum visitors and be a tour guide when needed for external and internal guests - manage the visitor calendar ensuring that capacity limits are followed.
* Develop and maintain statistics system to track number of visitors to the museum and their overall experience
* Work with the data analyst to create surveys to determine different trends within the space

* Fitness Center Responsibilities:
* Ensure the employee experience is exceptional
* Propose improvements based on feedback from employees (surveys, comments, feedback)

* Keeps the space orderly and makes sure all items are put away
* Restocks towels and supplies in the locker rooms
* Submits tickets for items that need to be fixed

* Misc. Responsibilities
* Audits Converse Connect and other internal mediums to make sure information is current.
* Assists in covering the Brand Ambassador for PTO/Lunch breaks
* Provides exceptional customer service and is proficient in all Client Experience Technologies

Minimum Qualifications

* Maintain confidentiality and follow corporate policies
* Strong attention to detail
* Ability to work independently and ask questions
* Ability to maintain focus while working on several projects at once
* Strong verbal, written, organizational, time management, and interpersonal communication skills
* Willingness to learn new tasks and programs

Desirable Qualifications

* Proficient in Microsoft Word, Excel and the Adobe Creative Suite
* Strong customer service skills
* Ability to multitask

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.