Property Associate

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Job description

About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

Essential Duties and Responsibilities

Area of Responsibility

Key Elements and Essential Tasks

Administrative

* Provides direct administrative support to property management
* Maintain regular contact with maintenance staff to ensure all elements of the property are clean and all needs are attended
* Assist in Management Audits
* Maintain and update employee, client and customer contract data bases
* Set the standard for compliance with JLL policies, procedures established for the property specifically as well as the firm
* Enforce compliance with insurance requirements among tenants

Financial

* Process A/P {accounts payable}
* Process A/R {accounts receivable}
* Obtain completed W-9's from all vendors
* Assure technological advancement of support systems - maintaining budget guidelines
* Assist team with budget preparation
* Track budget line items related to administrative accounts
* Prepare manual adjustments forms for all misc tenant services requests
* Ensure Engineers take monthly readings from electric meters for tenants
* Assist with new vendor set up
* Assist management with monthly reporting

Client Services

* Responsible for maintaining the day-to-day relationships with tenant contacts
* Prepare tenant memos and all communications as directed be manager
* Liaison between tenants and all building staff/team members
* Responsible for SharePoint management and document loading
* Follow up on all tenant requests to ensure completed to satisfaction
* Coordinate all arrangements and notifications, acquire proper authorizations, and collect COI {certificates of insurance} as necessary
* Maintain daily tenant, employee and contractor's contact
* Work with manager to address tenant needs - special needs are worked through effectively
* Assist the team with updating and implementing new property on-boarding

Operations

* Review tenant services requests daily and note completion
* Ensure all tenant contact information is accurate and completed in all building systems
* Coordinate access for vendors
* Construction Projects/Contractor Relations
* Draft contracts as requested by managers within 24-48 hours of the request

Miscellaneous

* Any and all other duties and tasks assigned

Supervisory Responsibilities-

Does this job have supervisory responsibilities? No

Are there individuals who also have supervisory responsibilities (subordinate supervisors) that report to this job? No

Are there non-supervisory employees who report directly to this job? No

Education and/or Experience

High school diploma or general education degree (GED); and related experience and/or training.

Language Skills-

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills-

Basic Skills- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY-

High Skills- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

Microsoft Excel, Word, Outlook, PowerPoint, keyboarding, PeopleSoft

COMPETENCIES- The following competencies are required to perform the job successfully- Interpersonal skills; oral communication; written communication; teamwork; diversity; integrity and ethics; organizational support; professionalism; quality of work; observance of safety and security procedures; attendance and punctuality; and dependability.

The individual should demonstrate the following additional competencies-

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.

Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.

Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

Physical Demands

AND WORK ENVIRONMENT-

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle or feel; and talk or hear. The employee is occasionally required to reach with hands and arms, and may occasionally be required to lift up to 10 pounds. No specific vision abilities are required for this job. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services..... click apply for full job details