Property Management Associate - $70k/yr + benefits (DIRECT HIRE)

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Job description

Top Job

Located in Boston, MA

Salary: $70k/yr + benefits

Property Management Associate - $70k/yr

Now hiring a Property Management Associate focusing on providing high quality tenant services to our growing community of renters in the Greater Boston Area. Our client currently owns/operates over 100 apartments in Boston. We seek to provide each and every one of our tenants, and their families, roommates and pets, with a high quality and seamless experience. This role is responsible for "everything after the lease is signed" meaning tenant move-in coordination, ongoing lease questions, handing and coordinating payments as well as facilitating service requests as they come in by coordinating tasks with our ecosystem of qualified vendors and partners, ready to resolve any issue at any time. Ideal candidates will have experience in the property management space, but a self-starter with a strong work ethic will be able to learn the ropes quickly.

Schedule: Mon-Fri, 9:00am-6:00pm. Weekends are not regularly scheduled, but we need someone with some flexibility and understanding that emergencies do happen.

Pay & Benefits:

Starting salary of $70,000/yr

Full benefit package

Fully flexible PTO (at employee & manager discretion)

Job Functions:

• Engage with tenants to provide them with top-tier service in response to their needs and requests.
• Leverage Buildium (our tenant management platform) to organize tenant requests and tasks.
• Coordinate with our partners, contractors and vendors to resolve maintenance requests quickly and efficiently.
• Work with tenants to handle questions about their leases and answer any questions they may have about the properties.
• Be ready to head out to properties if/as needed to assess scenarios and help provide rapid resolution.
• Coordinate with Section 8 and other housing authorities to assist with tenant onboarding.
• Work with Property Management to ensure full information about tenant setups at our soon-to-be-acquired properties to smoothly onboard tenants.
• Assist in building out the tools and processes to help us scale our operation effectively.
• Evaluate company policies to ensure we're providing tenants with market-leading services and meeting the evolving needs of our tenant base.
• Record rent payments in Buildium and send out required late-rent notices and follow-up with delinquent tenants.
• Interact with tenants in a positive and professional manner at all times.

Prefeered Experience:

• Two (2) years experience in a property management role.
• Experience in tenant interactions both in-person and remotely.
• Excellent written and verbal communication skills.
• Detail oriented with strong organizational skills.
• Ability to prioritize and work independently if needed.
• Strong computer literacy in programs such as G-Suite (Google Docs, Spreadsheets, Slides), Microsoft Word and Excel.

Apply now for immediate consideration and come join our team!

Express Office: Newton

396 Watertown Street

Newton, MA 02458