Strategic Operations & Analytics Manager

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Job description

About The Opportunity We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process! Why Work For Us Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values strong relationships, embraces diverse ideasall while having fun togetherGrubhub is the place for you! The Impact You Will Make Drive growth through ownership of a line of business; you will develop a strategy, collaborate, and effectively execute. Analyze trends and underlying issues within the business; you will be responsible for understanding impacts in a multi-sided marketplace, problem solving complex issues in a data-driven manner, and implementing solutions cross-functionally. Effectively communicate learnings and recommendations to key stakeholders; you will collaborate with stakeholders from across the organization to develop and deliver on your roadmap. Partner closely with Senior Leadership to identify opportunities and deliver on service, profitability, and growth expectations for the business. Innovate and ask questions; as a member of the logistics organization you will have the opportunity to challenge the status-quo and push the business to new levels. What You Bring to the Table Proven track record of working collaboratively and cross-functionally. You understand that a collective effort creates a better experience internally and for our customers Passion to learn and solve problems by thinking outside of the box;you love to learn and when something isn't clear you figure it out Thrive in a fast-paced work environment; you put out ambitious goals and if you fail, you fail fast, learn, and keep pushing forward Self-awareness with an openness to giving and receiving quality feedback Excellent written and verbal communicator; you have the ability to tell a story combining data with qualitative insights, and you understand how to tailor your communication to any audience Critical thinker with strong analytical skills; you ask questions and seek answers (savvy in excel;experience with SQL and Tableau strongly preferred) 5+ yrs. of relevant work experience in operations/strategy/business development/P&L responsibilities of growing a business Bachelor's degree or equivalent And Of Course, Perks! Flexible PTO/PTO. Grubhub employees enjoy a generous amount of time to recharge. Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being. Competitive Pay. You'll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific). Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities. MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants. Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and virtual happy hours! Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Relief Fund and donating $1 million to the Equal Justice Initiative in 2020. Employees are also given paid time off each year to support the causes that are important to them. COVID-19 Response. All of our employees are currently working from home and will be for the foreseeable future. We look forward to seeing everyone in-office when it's safe to return. Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.