Sales Operations Business Analyst

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Job description

JOB TITLE:

Sales Operations Business Analyst

ABOUT US:

Cold Chain Technologies is a leading global provider of reusable and single-use thermal packaging solutions for the shipment of temperature-sensitive material, principally serving the pharmaceutical, biotech, health care and medical device industries. With more than 50 years of experience in ensuring product safety in transit, CCT has built a reputation as the industry's most innovative and reliable provider to the largest global life sciences companies and has had a history of vigorous growth.

The company's headquarters is in Franklin, MA, and is ISO 9001: 2015 registered. We have additional facilities in Nashville, TN, Reno, NV, Center Valley PA, and Elgin, IL. We are also distributing and manufacturing our products in Europe, Latin America and Asia. In addition, we work closely with sales and distribution partners in Mexico and Canada. Our design and ISTA-certified testing laboratories are highly recognized throughout the industry as world-class.

JOB DESCRIPTION

The Sales Operations Business Analyst will work with the Director of Commercial Operations and Global Commercial Management Team to support sales planning & analysis. In this newly created role, the team will look to the Business Analyst to help establish/streamline policies and procedures throughout the department, support best practices in sales forecasting, pricing, reporting, and communications. The Business Analyst's responsibilities include data analysis, reporting, planning, and sales process optimization. Ideal candidates will have Business Analysis experience, excellent communication skills, and the ability to work in a dynamic, fast-paced, and fun environment. Additionally, the Business Analyst will be asked to improve on the current standardized reporting with greater efficiency and increased communication throughout the commercial and executive management team.

Responsibilities:

• Track and analyze key metrics - sales revenue, pricing, margin, pipeline growth, quota attainment.
• Collect, consolidate, and generate sales forecasts (month and quarter focus).
• Compile key pieces of information related to performance against commercial objectives to be reviewed by Management and report approved plans to Finance for processing.
• Manage and maintain customer and business unit pricing models
• Work with sales on new opportunities to ensure quoted pricing meets company targets Proactively analyzes win-loss data and reports on key findings to leadership.
• Develop presentations that analyze sales and marketing activities and achievements from CRM and marketing applications.
• Reporting and analysis for the Commercial department, including executive reporting of sales and marketing results, key metrics and KPIs, campaign tracking and analysis, and ad hoc strategic analysis.
• Implements and manages reports and dashboards in CRM and/or business analytic tools ensuring regional sales, business unit, and executive leaders have access to key data required to successfully manage the business.
• Monitors the accuracy and efficient distribution of sales reports and external intelligence essential to the sales organization. Recommends revisions to existing reports and assists in the development of new reporting tools as needed.

SKILLS and ABILITIES

• Strong understanding of finance and accounting structures and pricing models
• Experience visualizing and communicating data throughout the organization.
• Excellent Attention to Details
• Strong analytical skills and ability to spot trends
• Ability to work independently with a high level of accuracy
• Good planning and organizational skills and ability to accelerate the pace of completing priorities to meet or deliver earlier than customer expectations.
• Global and Collaborative: Ability to work across all regions globally at both an executive and tactical level. Can operate successfully in a multi-matrix business environment.
• Exhibits courage and agility in leading problem resolution and decision making.
• Communicates messages with clarity and conciseness for a global audience. Speaks up/constructively challenges when important questions must be raised or shared.
• Shows intellectual curiosity and cultivates innovation to include making efficiency improvements as a way of doing business and to accelerate the pace of change.
• Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

Requirements:

• BS/BA in Business, Accounting, Finance, Business, Marketing, or Mathematics
• 3+ Years' Experience in a Business Analyst or similar role
• Advanced Microsoft Excel and business intelligence tool knowledge

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay

Education:

• Bachelor's (Preferred)

Experience:

• Pricing Models: 3 years (Preferred)
• Business analysis: 3 years (Preferred)
• Tracking Sales Revenue: 3 years (Preferred)
• Developing New Reporting Tools: 3 years (Preferred)

Work Location: One location