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Entry Level Analyst

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Phyton Talent Advisors

2021-12-03 08:51:18

Job location Topsfield, Massachusetts, United States

Job type: fulltime

Job industry: Banking & Financial Services

Job description

Our Client, a Global Information and Analytics firm is seeking an Entry Level Analyst in their Andover, MA location.

Responsibilities:

  • Ensure clients receive first class service consistent with expectations including but not limited to review, validate or complete tax documents based on client engagement agreements, and managing additional client inquiries/needs as required.
  • Cultivate, foster, and manage relationships with assigned clients
  • Actively speak with customers to ensure they understand how to use the functionality of Regulatory & Compliance product suite and understand the full capability of our products industry initiatives
  • Increase client adoption of the platform through education of new product features and offering, ultimately driving efficiency and cost reduction for clients
  • Provide front line daily support for all clients including capture of bugs and enhancements.
  • Work with business partners to validate the integrity of data and documents loaded on the platform
  • Become familiar with regulatory initiatives and industry-wide events that have an impact on our different business lines.
  • Assist global operation team members in any capacity on a day-to-day basis and in particular during high volume periods.

Requirements:

  • Bachelor's Degree or higher
  • Experience in customer service and financial data operations
  • 1-3 years' experience preferred
  • Have an excellent client service ethos and be able to communicate effectively with priority clients and sales prospects
  • Strong analytical and interpersonal skills

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