Accounts Receivable Associate

Job description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

The Accounts Receivable Billing Associate will primarily be responsible for performing billing processes which include contract review, order entry, bill creation and distribution, revenue scheduling, customer care and financial reporting. This person will work closely with Sales/Sales Operations, Legal, Customer Success, IT, and the Finance team to drive best practices for athena's Billing/Revenue Operations team.

Job Responsibilities

* Coordinate monthly invoicing process, ensuring invoicing and revenue recognition is accurate, complete, and in compliance with customer contracts as well as Sarbanes-Oxley controls
* Prepare month end reporting related to billing accuracy, opportunity reviews & metrics
* Ensure proper controls are in place and adhered to
* Process monthly client invoices and ensure accuracy of billing
* Review customer contracts for pricing guidance and any billing exceptions
* Assist with revenue recognition, amendment processing and month end activities as needed
* Participate on various billing projects as well as cross functional initiatives to drive process improvements as well as customer satisfaction by striving for zero billing errors
* Establish relationships with external clients, Sales/Sales Operations, Customer Success, Legal, EBA and Finance team.
* Participate in and manage the period end closing activities including AR, deferred and revenue account analysis and reconciliations
* Suggest and implement workflow optimizations to continuously improve our billing cycle process within our new ERP environment
* Other duties as assigned by Manager of Billing Operations

Typical Qualifications

* Bachelor's Degree
* Experience on a production billing operations, finance, or accounting team
* Operational Accounting experience as it relates to the Billing Cycle is preferred
* Proficiency in SalesForce or Oracle is a strong plus

Knowledge & Skills:

* Strong MS Excel skills
* Familiarity with US GAAP and Sarbanes-Oxley controls related to the Revenue Cycle
* Comprehensive sense of urgency and ability to execute efficiently on a variety of timelines and deadlines
* Organization and attention to detail

About athenahealth

* Our Vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
* Our Location: This role is based in Watertown, MA, just a few miles outside of Boston. Watertown is our Global Headquarters and our campus, the Arsenal on the Charles, is home to several restaurants, a local gym and large outdoor space. This office also has a cafeteria, coffee café and food trucks that rotate every day.
* Our Culture: At athenahealth, our employees (or "athenistas") are committed to making healthcare smarter. Our success is dependent on the diversity, collective spirit, and contributions of our people, clients and partners. We value teamwork and believe that the strength of our team comes from supporting each other and leveraging our specialized skills. If you are looking for a company that will enable you to work outside of your comfort zone to transform the healthcare ecosystem, athenahealth is the place for you.
* Our Perks: Along with health & financial benefits, our athenistas are offered a variety of perks that promote employee wellbeing such as commuter support, collaborative workspaces and dog-friendly offices - just to name a few.

athenahealth is committed to a policy of equal employment opportunity-that's why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We're happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at

for assistance.