Site Quality Engineer (50% Travel)

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Job description

Job Description

In this newly created position, work with suppliers, sub-tiers, engineering, program team, and sourcing to drive high levels of quality and field reliability in critical sub-systems and components. Specifically, interface with customer and field issues and examine processes end to end with a focus on critical controls points. This position supports our major site customers for Symbotic. Applying statistical and reliability methods this position will examine the field data, bot health, subsystem/components defects, and site quality concerns. This position will require both a collaborative nature and ability to influence across organizational lanes at Symbotic, suppliers, and customers.

IN THIS ROLE:
Perform Site Quality activities focused on daily and weekly updates on bot health and performance utilizing dashboards and KPIs. Communicate issues across our operations team and driving closed loop problem resolution with bot manufacturing and engineering. Plan, execute, and manage quality activities with suppliers & sites, setting a high standard so quality issues are prevented or minimized.

ESSENTIAL DUTIES:

* Drive data analysis of major performance concerns at sites- downtime, suspects, and PDN
* Identification of KPIs for quality at site and generation of site quality dashboards
* Run incoming inspection of new equipment at new sites
* Support deeper understanding of material usage and nonconformances
* Help develop and support returns management process for FRUs and equipment
* Apply problem solving methods to determine root cause analysis of site quality issues
* Manage Supplier Quality related activities for purchased materials.
* Focus on quality issue resolution via an 8-D based Supplier Corrective Action request process. Resolve quality issues via structured quality methods in order to ensure efficient and effective root cause analysis, and corrective / preventive actions that ensure there is no recurrence.
* Orchestrate first article inspection / first production inspection, and ongoing inspection plans that are aligned with suppliers capabilities, quality history and Symbotic product needs.
* Develop and perform analysis in support of system design, performance prediction, diagnostics, and post-performance analysis
* Inspire others to share acquired knowledge and can take a supportive role during technical discussions
* Set up and use dashboard to communicate status and drive suppliers and vendors in the execution of quality system
* Drive quality audits of vendor, site, and equipment suppliers
* Liaise with other Symbotic departments to successfully contribute to the organizations goals
* Ability to travel up to 50%