Business Analyst, Patient Access Services - Remote in Massachusetts

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Job description

Requisition #: 217140

Title: Business Analyst, Patient Access Services

Location: UMass Memorial Medical Center

Posting Date: August 31, 2021

Shift: Days

Status: Exempt

Hours: 40

Remote for MA Residents

Experience in Healthcare

Position Summary:

Analyzes data and determines root cause analyses for UMass Memorial Healthcare's Patient Access Services Department (PAS). Works closely with PAS leadership, Hospital Billing leadership and clinical department leadership in helping to redesign work processes.

Major Responsibilities:

* Delivers ongoing business intelligence by conducting trend/root cause analysis of denied and outstanding medical claims. Documents business case analysis and translates business requirements into process/functional design/system solutions.
* Streamlines business reporting requirements to resolve a variety of PAS, HB, and clinical issues and objectives by developing databases in Microsoft Access, and by producing daily/weekly/monthly statistical reports in Microsoft Excel. Improves reporting and analytics processes and tools as necessary to optimize analysis capability. Works with cross functional consultants, IT or relevant business communities to recommend improvements to systems and reports.
* Increases productivity by developing automated solutions.
* Provides information to management by assembling and summarizing data, preparing reports, and making presentations of findings, analyses and recommendations.
* Proactively analyzes accounts recommended for write offs by drilling down to the root cause, creates charts and looks for trending by locations, insurance, etc.

Position Qualifications:

License/Certification/Education:

Required:

* Bachelor's Degree in Business Administration with a concentration in Finance, Economics, Health Care Administration or a closely related field.

Experience/Skills:

Required:

* 5-7 years of relevant experience in health care billing, reimbursement, revenue cycle or managed care required.
* Demonstrated ability in analyzing results and variances, identifying trends, and recommending actions.
* Knowledge of and skilled in statistical analysis and process improvement.
* Demonstrated verbal and written communication skills, as well as interpersonal skills.
* Microsoft Access and advanced Microsoft Excel experience required.

Preferred:

* Epic (Cadence, Grand Central, Prelude), Microsoft SharePoint and VBA (Visual Basic for Applications) experience preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.