Business Analyst

---

Job description

Job Description

Company Overview:
Req ID: 159431
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Business Analyst to join our team in Worcester, Massachusetts (US-MA), United States (US).

Job Description:
Responsibilities/Essential Functions:
Provide technical expertise across the Commercial Lines and Infrastructure technology business units, understanding the relationship between the business and the data and technology that supports the business.
Responsible for the collection, analysis and documentation of business and/or technical requirements, which may include, but is not limited to: Participating in planning sessions with business partners to improve a business process or products.
Collaborates with all relevant parties by demonstrating knowledge of the business technical systems and providing timely and accurate information between the business partner and the information technology organization.
Assessing needs to identify business priorities and may advise business partners on options and technical limitations.
Analyze and document requirements to create specifications, utilize story-boarding and prototyping to facilitate the design of integrated solutions.
Participate in project planning from requirements through design, testing, implementation and maintenance.
Serves as a project team member for projects of medium to large scope and moderate complexity, or sub-projects within a large or highly complex project.
Experience working in incident management using tools such as Service Now.
Requirements:
Bachelor's degree or equivalent required.
5+ years of experience in Property/Casualty, Commercial lines middle market knowledge preferred.
OneShield product knowledge preferred.
Adept in desktop applications and software tools
Analytical Thinking - Applies analytical techniques (e.g., separating a complex whole into its parts or elements to resolve problems or issues).
Communication of Results - Ability to express concepts (e.g. business, technical, and other), ideas, insights, opinions, and conclusions, so that others understand or are persuaded to act. Create an environment that encourages and values the opinions of others and promotes sharing of information and ideas.
Information seeking - Thoroughly investigates and researches multiple sources to expose details and complete information about resources, issues, problems, and so forth. Conducts in-depth research, asks probing questions, and transcends surface issues.
Self-Management - Effectively plans and organizes their work to achieve desired outcomes. Demonstrates flexibility in applying different approaches to changing work demands. Shows confidence in own abilities to meet challenges and can maintain performance under stress.

The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.