Sales Assistant

Company Overview

Opus IVS helps shops repair complex vehicles fast with diagnostics, programming and live repair guidance from OE brand-specific master technicians. Opus IVS is committed to helping mechanical and collision shops complete repairs with intelligent vehicle support today, for a safer world tomorrow.

Opus IVS is the Intelligent Vehicle Support division of Opus Group, formed through the industry-leading acquisitions of DrewTech, Autologic, Farsight, BlueLink, and AutoEnginuity to address the evolving needs of independent repair shops, giving them the confidence to get the most complex vehicles back on the road safely and fast without having to send work out to the dealer.

We're always interested in dynamic, entrepreneurial people who want to make the Opus IVS difference for independent shops.

At Opus IVS, we offer our employees a host of additional compensation and benefits, including but not limited to:

• Paid Time Off and Floating Holidays
• Medical, Dental and Vision Insurance
• Company-Paid Life and Disability Insurance
• College tuition reimbursement
• Competitive 401k match
• Commission/Bonuses
• Referral bonuses
• Career advancement opportunities.

Job Overview

Opus IVS is currently looking for a Sales Assistant to focus on various administrative and tactical tasks related to Sales. You will be working in collaboration with our internal sales teams, helping to build and maintain a consistent sales funnel for our territory sales specialists. You will play a key role in helping to educate potential customers about the importance of OE scanning, while positioning Opus IVS as the solution within the automotive repair/collision industry.

If you are looking for a diverse company to work for, a fun culture to thrive in, and the opportunity for career advancement, this may be the opportunity you have been looking for.

Responsibilities and Duties

• Answer incoming sales calls:
• Assist with inbound phone orders
• Route calls to appropriate salesperson or department when necessary
• Check order status
• Check Status
• Vet vague or incomplete web orders
• Vet international orders
• Generate sales reports
• Accountable for distributing sales leads
• Process product returns and upgrades with emphasis on customer retention
• In an extremely expedited manner, respond to:
• Internal support tickets
• Customer support tickets
• Other duties as assigned

Qualifications

• High School Diploma
• Proven experience as an administrative assistant, virtual assistant or office admin assistant
• Knowledge of office management systems and procedures
• Working knowledge of office equipment, like printers and fax machines
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task