Branch Manager

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Job description

SUMMARY

The primary responsibilities of the Community Office Manager are to target new business and grow existing customer relationships through the sale of deposit and loan products and referral business to other departments. Ensures that quality customer service is delivered consistently.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Administers the sales and services programs of the Bank to achieve Branch Sales goals, including prospecting customers, conducting business calls and referrals to other departments.

Consumer lending functions (originating and closing loans). Ensures that applicable bank lending policies and practices are followed.

Manages staff including, scheduling, performance reviews, leadership, training, performance counseling. disciplinary, etc.

Creates annual personal performance plans for staff and measures effectiveness of plan and performance throughout the year.

Functions as a PBR as needed and open, closes and maintains deposit products and related services as needed. Cross sells products when appropriate. Functions as a CSR as needed.

Follow Teller Cash Control as directed by Balancing Cash Procedures and meet accuracy requirements for File Maintenance.

Ensures that cash and branch operations are in compliance with bank procedures, policy and internal audit controls.

Administers Regulation CC and oversees and reviews system-wide hold policy as well as approval of holds.

Responsible for administration and decisioning for all exceptions to policy regarding customer transactions and processing.

Supports the development of a sales team culture within the community office, including achieving individual sales goals.

Represent the Bank in various civic and community functions to further enhance its image and develop additional business.

Act as a sales agent to refer business to Investment Trust, Commercial Lending, Consumer Lending, Mortgage Lending, VISA Merchant, Business Manager and Wealth Management.

Is supportive and participates in Customer Benefits Program.

SUPERVISORY RESPONSIBILITIES

Directly supervises one or more Branch employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Physical Setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

Ability to commute/relocate:

• Birch Run, MI 48415: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Banking: 1 year (Preferred)
• Management: 1 year (Preferred)

Work Location: One location