Behavioral Health Administrative Assistant - part time

Under the direction of the Site Manager, the Clerical Assistant provides administrative support to ensure efficient operation of Behavioral Health Services within Cherry Health. The Clerical Assistant works closely with Patient Registration Specialists and Clinical staff from behavioral health programs as well as patients and public to ensure proper and accurate information is collected or distributed. The tasks performed are a variety of administrative and clerical tasks as well as patient interaction through outreach.

Must adhere to the organizational Policies, Procedures, Code of Ethics, and all licensing and accreditation standards of the position. Must represent the organization's Mission in all actions and communications.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Handle administrative tasks
• Provide support to clinical staff
• Request and Maintain authorizations
• Generate documents and Mail, fax, email appropriate coordination of care, intake, and discharge paperwork
• Maintain confidential correspondence
• Place phone calls to patients for outreach and engagement
• Document appropriately in Electronic Health Record
• Maintain program enrollment
• Other duties as assigned

SKILLS / KNOWLEDGE / ABILITIES

• Ability to communicate effectively with the public, colleagues, and professional staff in a courteous, professional manner
• Ability to follow verbal and written instructions
• Ability to organize and prioritize large volumes of work in a timely manner
• Ability to establish and maintain effective working relationships with other staff members
• Ability to exercise sound judgment in appraising situations and making decisions
• Ability to work with limited supervision and to accept and utilize constructive criticism
• Demonstrated computer skills - preferably Word, Excel, Outlook, Power Point, and the ability to learn other software programs
• Ability to work with people of different cultures
• Ability to maintain client confidentiality

EDUCATION / LICENSES / CERTIFICATES:

High School Diploma or GED required. Associates degree Associate's degree with a major in business administration or health care administration from an accredited program preferred.

EXPERIENCE:

One to three years of clerical experience or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above. Experience in a behavioral health setting helpful.

• •Bilingual preferred, Spanish proficiency •One to three years of clerical experience or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above.•or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above.

• High School or better

• Bachelors or better
• Associates or better

• Customer Service
• Computer Skills
• Clerical

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

• Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)