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Customer Service Representative (Teller)

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West Michigan Community Bank

2021-12-03 07:35:43

Job location Grand Rapids, Michigan, United States

Job type: fulltime

Job industry: Banking & Financial Services

Job description

WMCB is looking for a full-time CSR in our Hudsonville Office. Please visit for additional information on our growing community bank.

Customer Service Representative (teller)

Status: Full-time, e/o Saturday rotation

General Summary:

The primary responsibility of a Customer Service Representative is to complete all customer transactions in a fast, accurate and courteous manner, whether on the phone or in person. Provide customer service in a professional manner. Suggests / makes introductions for cross selling and referral of bank products and services.

Job Duties & Responsibilities:

  • Process various financial transactions for customers
  • Answer customer questions
  • Cross-sell and refer products and services whenever possible
  • Knowledge and understanding of the bank's products and services and the benefits they offer to the customer
  • Accurate balancing of cash drawer

Education/Experience:

  • High School Diploma or equivalent
  • Excellent customer service skills
  • Cash handling experience is preferred
  • Professional customer service experience

Interested candidates should submit a cover letter and resume or complete an application at 5367 School Ave. in Hudsonville.

West Michigan Community Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekend availability

Work Location: One location

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