Jr. Financial Consultant
Flagstar Bank
2021-12-03 07:50:12
Grand Rapids, Michigan, United States
Job type: fulltime
Job industry: Banking & Financial Services
Job description
The Jr. Financial Consultant has the primary responsibility to augment the work of a Financial Consultant (FC) by assisting to retain and expand company relationships while also soliciting new Retail Investment & Insurance business from existing and prospective customers. The Jr. Financial Consultant will advise individual Retail clients on investment decisions based on their financial needs and financial ability and must be able to create a customized investment strategy for the client. Additionally, the Jr. Financial Consultant must be able to assist the Financial Consultant with sales, operations and services for the FCs assigned territory, however, the Jr. Financial Consultant does not have specific branches assigned to him/her. This position will report directly to a Financial Consultant. Overall goal will be part of the team goal.
- Meets with customers or prospects from the Financial Consultant's (FC) branch territory to discuss their financial needs and outline appropriate financial products that meet the financial goals for customers or to discuss/resolve service issues. Work with FCs book, review client accounts and plans regularly to determine whether life changes, economic changes, or financial performance indicate a need for plan reassessment. Rotate branch coverage as needed.
- From the FC territory, build and maintain excellent relationships with the retail bank branches. Work with FCs assigned branches to support licensed bankers through coaching, training, goal setting, marketing plans and daily support. Indirect talent management for licensed bank staff and responsible for the following: conduct team performance meetings, perform observations, maintain an action plan, ensure cross training is achieved, and ensure that compliance requirements are met.
- Process all paperwork in a timely manner. Stay current with all customer and partner communications and deadlines. Maintain and manage a highly compliant investment business.
- Conducting phone calls to existing and prospective retail bank customers and FCs Book of Business customers to find good sales leads and/or with the objective of scheduling appointments and/or performing account reviews. Lead, establish priorities, prepare presentations for these calls, and coach retail bank licensed bankers on conducting a successful prospect call. Documents calls and results and submits reports to managers as required.
Job Requirements:
- HS Diploma, GED or Foreign Equivalent
- 2+ years related business experience
- 1+ year of sales experience in the Investment / Insurance industry preferred.
Life, Health and Accident licenses - *If not held at time of hire, incumbent must obtain the above listed licenses within 120 days of hire.
Variable Annuity - *If not held at time of hire, incumbent must obtain the above listed licenses within 30 days of passing Series 63 exam.
Series 7 - *If not held at time of hire, incumbent must obtain the above listed licenses within 1year of hire.
Series 65 and or Series 66 - *If not held at time of hire, incumbent must obtain the above listed licenses within 90 days of passing Series 7 exam.
*All time-frames set forth above may be extended or modified in the sole discretion of management, based upon a showing of good cause.
- Proven success demonstrating sales results, exceeding sales expectations, adaptability, collaboration, relationship building, reliability and motivation to success.
- Desire and willingness to call on prospects and existing clients for sales opportunities. Proven sales execution.
- Proven leadership, business development and problem resolutions skills.
- Proven customer service skills and the ability to resolve problems and prevent customer dissatisfaction
- Service oriented and be able to work well with branch employees and bank customers.
- Excellent listening, verbal and written communication skills and demonstrated success communicating with various levels within an organization.
- Strong coaching skills.
- Demonstrated ability to work well in a team environment
- Demonstrated ability to follow company policies, guidelines and procedures
Internal Use Only: Band K-Hourly