Mail Services Manager

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Job description

About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

Mail Services Manager - Job Description

Provide superior customer service in supervising all mailroom services and functions meet/exceed client expectations. Maintain and improve the mailing functions for the Client. Support the Facilities Team in the implementation of key initiatives and projects as needed.

Responsibilities

* Supervise employees and ensure outstanding operations and employee development
* Motivate employees and recognize their accomplishments in a timely manner
* Formulate and implement policies for the effective operation of mailroom services and facilitate client agreement to changes
* Provide status reports on mailroom operations and any process improvements
* Ensure that location is properly staffed by matching employee skills and equipment with production demands
* Conduct and supervise all mail processing and distribution
* Manage destruction of confidential paper and shredding
* Ensure all incoming mail is sorted correctly distributed to intended recipients timely
* Maintain records of all couriers and incoming / outgoing mail
* Ensure the mailroom is operational at all times during designated hours
* Report on mail expenditure and reconcile supply charges as required
* Provides record retention in accordance with clients procedures and policies
* Manage all health and safety workplace issues and actively participate in health and safety reviews

Requirements

* 3 years experience in mailroom operations, including one year of supervisory experience.
* Postal laws, rates and regulations (letters, printed materials, packages, registered and certified mail)
* Personnel Management and supervision
* Mailing equipment use and maintenance
* Ability to analyze data and processes to ensure timely, cost-efficient distribution of mail in a prescribed manner
* Must be able to adequately perform required job functions. This includes being able to lift, bend and move in such a way as to perform job tasks in a safe and approved manner.

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What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.