PRN Registration/Scheduler

Job description

Overview:
Western Michigan University Homer Stryker M.D. School of Medicine is recruiting for PRN Registration/Schedulers. Responsible for answering and directing incoming calls; scheduling and/or rescheduling clinic appointments; registering patients into the computer system.

Responsibilities:
Schedules and reschedules clinic appointments.

Answers and directs department phon calls.

Enters patient demographic, referral, and insurance information into the EMR.

Generates daily reports.

Verifies eligibility of managed care patients and collects copays.

Checks and updates referral information.

Sorts and distributes department mail.

Provides information to patients regarding billing processes and procedures.

Manages patient requests for refills, referrals, lab/diagnostic results, etc.

Manages patient portal requests.

Monitors office supplies and reorders items as needed.

Availability to work occasional overtime on weekends or evenings to complete time sensitive projects.

Acquires knowledge for new technology and policy/procedure revisions.

All other duties as assigned.

Qualifications:
High school diploma or equivalency plus minimum one year experience of data entry and receptionist experience or equivalent amount of formal training.

Ability to be available to work a minimum of 16 hours per month to maintain PRN status required.

Knowledge and proficiency in grammar and spelling skills.

Ability to effectively communicate with others verbally and in writing.

Knowledge and proficiency of EMR, Medifax, Access, WebDenis system, CHAMPS, and internet as required by department.

Knowledge of basic word processing and file management using Microsoft Word and functions on the EMR.

Knowledge of basic medical terminology.

Ability to operate automated standard office equipment such as multi-line phone system, copier, fax machine, shredder, etc.

About Western Michigan University Homer Stryker M.D. School of Medicine

Western Michigan University Homer Stryker M.D. School of Medicine (WMed) is an exciting environment to pursue and academic career. The medical school is a collaboration of Western Michigan University and Kalamazoo's two teaching health systems, Ascension Borgess and Bronson Healthcare. The medical school is a private 501(c)(3) nonprofit corporation supported by private gifts, clinical revenues, research activities, tuition, and endowment income. Building upon the $100 million foundational gift in 2011, WMed received a philanthropic commitment of $300 million to support the mission of the medical school in June 2021. WMed contributed to the creation of 1,600 new jobs and an economic impact of $353 million in Kalamazoo and Calhoun counties in 2020.

WMed is fully accredited by the Liaison Committee on Medical Education and the Higher Learning Commission. WMed offers a comprehensive, innovative four-year Doctor of Medicine degree program and two Master of Science degree programs in Biomedical Sciences and Medical Engineering. There are more than 200 residents and fellows in 10 residencies and five fellowships accredited by the Accreditation Council for Graduate Medical Education. To support its mission to educate and inspire lifelong learners, WMed has Joint Accreditation for interprofessional continuing education, which incorporates accreditation by the Accreditation Council for Continuing Medical Education.

WMed Health is the clinical practice of the medical school with more than 300 providers offering comprehensive primary care and specialty services in several locations throughout Kalamazoo, Portage, and Battle Creek. The Department of Pathology faculty serve as the Office of the Medical Examiner for counties throughout Michigan and northern Indiana.

The W.E. Upjohn M.D. Campus located in downtown Kalamazoo serves as the primary educational facility with faculty and administrative offices, student study and social spaces, team-based learning halls, a state-of-the-art Simulation Center accredited by the Society for Simulation in Healthcare, basic science research labs, as well as toxicology and forensic pathology labs.

WMed is building upon Kalamazoo's century-long foundation of drug discovery and medical device development with a strategic investment in clinical, laboratory, community, and educational research. The Center for Immunobiology, Center for Clinical Research, WMed ForenTox, Research Histology Lab, Innovation Center, Division of Epidemiology and Biostatistics, and Human Research Protection Program contribute to the medical school's advancement of knowledge through innovation and discovery.

Western Michigan University Homer Stryker M.D. School of Medicine is an Equal Employment Opportunity/Affirmative Action employer of females, minorities, individuals with disabilities, and protected veterans, and actively strives to increase diversity within its community. We provide a drug- and tobacco-free workplace.

EEO Minorities/Women/Disabled/Protected Veterans.