Account Representative

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Job description

Position Specific Responsibilities (PSR):

• Assists Account Manager for all customer matters as related to accounts
• Assists commercial lead on all elements including filling out customer forms and inputting the data in customer systems, monitoring target pricing where applicable
• Responsible for developing and maintaining tracking document for receipt of purchase orders and tooling orders
• Builds and maintains relationships with an assigned group of customer accounts that typically includes a limited number of major customers, suppliers and internal plant contacts
• Supports Account representative by gathering data for input into presentations for internal and external customers
• Supports meetings with the customer's buyers to understand their needs
• Support new business development with existing customers and/or identify areas of improvement
• Handle confidential information on a regular basis; uphold confidentiality and build trust in Management
• Adhere to customer requirements, Business Operating System and company policies
• Perform other duties as assigned

QUALIFICATIONS:

Education:

• BS/BA required

Experience:

• Requires 3+ years (supporting a Major OEM)

Knowledge/Skills/Abilities:

• Able to work well in a team environment
• Ability to concentrate and pay close attention to detail
• Good verbal and written communication skills
• Experience delivering client-focused solutions to customer needs
• Good Organization skills and ability to meet deadlines