Operations Manager

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Job description

About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

Location: Lakeside Mall

What this job involves

The Operations Manager has a good understanding of the maintenance department, operating systems of the property, construction practices, preventive maintenance and safety practices. Along with enhancing the property value by managing the maintenance department at the property.

Responsibilities

* Provides direction and support to maintenance technicians within the facility or portfolio (including performance management, coaching, and development)

* Communicates regularly with site team and attends scheduled staff meetings/calls

* Act as an interface with client and assist the team with tactical planning for the goals and objectives

* Provide direction/information to vendors, facilities staff and service providers as required ensuring excellent coordination/execution of work within client environment with minimal disruption, as needed

* Implements and schedules preventative maintenance standards that are in compliance with JLL and Client guidelines

* Manages and schedules all projects and reviews for accuracy and quality of work performed by technicians and vendors

* Evaluates vendors and suppliers on a regular basis with Strategic Sourcing with regard to quality and competitive pricing

* Assist support facility specific cost savings targets to contribute to the account achieving significant savings

* Coordinates the scheduling, maintenance, and monitoring of HVAC, water, electric, and other systems to ensure efficient operation with the Client System Owner

* Maintains a critical parts inventory and monitors it throughout the year

* Assist with researching, analyzing and reporting budget variances. Work with team members to identify and respond to any financial or budgeting related issues

* Any and all other duties and tasks assigned.

Sound like you? To apply you need:

* Bachelor's degree or equivalent work experience in preferred

* 2+ years of supervisory experience

* 3+ years industry experience required in a corporate environment or as a third party service provider

* HVAC systems knowledge required

* Requires intermediate analytical and quantitative skills

* Strong customer service skills are required

* Ability to solve problems involving several options in situations

* Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding

* Ability to write routine reports and correspondence

* Familiar with computer equipment and programs.

* Good organizational and interpersonal skills with a strong customer focus

* Proficient in MS Office, and possess strong written, verbal and people skills

* Demonstrated intermediate to advanced written communication skills (spelling, grammar and punctuation) and verbal communications skills

* Able to work independently with minimal supervision

* Prioritize and manage the completion of projects in an efficient and timely manner.

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.