Please scroll down, To apply

Business Analyst

hiring now

TTi Global

2021-12-03 08:52:47

Job location Warren, Michigan, United States

Job type: fulltime

Job industry: Consulting & Corporate Strategy

Job description

The main activities of the role are:
  • Global competitive Intelligence and benchmarking about non-OE, Original Equipment and Independent Aftermarket, enterprise direction, distribution channels, competitor presence, regional regulations, and market trends
  • Coordinate and develop content for senior leadership forums
  • Expand awareness of Service value proposition among teams within GM and the dealer
  • Support service strategy and dealer Service Lane Tools to improve service retention, customer loyalty, service dealer network efficiency and sales revenue generation.
  • Identify global innovation activities that impact the overall business direction
  • Develop channels of communication, baseline content and tone by audience
  • Assist with Internal Strategy Calls to obtain alignment and discuss overall achievements
  • Support monthly discovery meetings (Third party vendor and DMS) and annual strategic meetings with vendors
  • Support the development of OKRs
  • In partnership with other internal teams, coordinate and share quarterly updates with Product teams
  • Participate in forums and benchmarking sessions representing the team
  • Support the development customer and dealer focus groups in partnership with Insights, Product and VOC teams
  • In-depth understanding of the existing Service Lane tool offering in the DMS solution
  • Ability to problem solve, high level of communication skills (written and oral), can multi-task and prioritize multiple projects, and highly organized
  • Proven track record of critical thinking, time management and complex problem solving
  • Ability to analyze data and systems and make an informed recommendation/decision
  • Ability to convert data into usable information for business decision making
  • Perform data analytics/data mining
  • Analyze data, evaluate trends and interpret results
  • Use database queries and advanced data analysis to find patterns and predict outcomes
  • Compile data, prepare and distribute reports and analyze results


  • Job Requirements:
    Preferred Qualifications
  • Minimum 4 years of college degree preferred
  • 5 years of experience in project management
  • Dealership experience
  • Ability to set and manage priorities and lead innovations
  • Understand the DMS solution suite is a plus
  • Basic Project Management skills is a must
  • Inform a friend!

    Top